Fatal error: require() [function.require]:

  • Hi there. My site has gone down. It is https://www.ravenrooststudio.com. I spent time on the phone with GoDaddy (client’s choice, not mine) and they figured out that my child theme is causing the problem. The site is now up and running on the twentytwelve theme but look bad, as you can imagine. While they were checking things out, we came across this specific error message:

    Warning: require(/home/content/02/6810302/html/wp-content/themes/childoftwentytwelve/inc/custom-header.php) [function.require]: failed to open stream: No such file or directory in /home/content/02/6810302/html/wp-content/themes/twentytwelve/functions.php on line 83

    Fatal error: require() [function.require]: Failed opening required ‘/home/content/02/6810302/html/wp-content/themes/childoftwentytwelve/inc/custom-header.php’ (include_path=’.:/usr/local/php5/lib/php’) in /home/content/02/6810302/html/wp-content/themes/twentytwelve/functions.php on line 83

    I have a backup of my site via my Backup Buddy plugin. Would it make sense for me to simply restore the functions.php file? How do I figure out why this happened in the first place and how to avoid it in the future? Many thanks!

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  • Moderator t-p

    (@t-p)

    your child theme seems to be the issu.

    Switch to the default Twenty Twelve theme by renaming your current theme’s folder in wp-content/themes/childoftwentytwelve and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides. Alternately, you can remove other themes except the default theme. That will force your site to use it.

    Thread Starter SprialOwner

    (@sprialowner)

    Hi Tara. Thanks for your response. The site is currently using the Twenty Twelve theme. I need it to use my child theme. I need to figure out what’s wrong with it and fix it before I reactivate it.

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