• Resolved rd3280

    (@rd3280)


    Hello
    I am trying to recover my site from a HTTP Error 500 after updating Worpress to 4.7.3 – I’m not sure what version I was on prior to failure.
    I have renamed my active theme so twentyfifteen should be the default.
    I have edited wp_options using phpMyAdmin active_plugins to a:0:{}
    I have renamed .htaccess

    I now have an error:

    Warning: require (/home/mysite/public_html/wp-includes/random_compat/random.php): failed to open stream: No such file or directory in /home/mysite/public_html/wp-includes/compat.php on line 435

    and also:

    Fatal error: require(): Failed opening required ‘/home/mysite/public_html/wp-includes/random_compat/random.php’ (include_path=’.:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php’) in /home/mysite/public_html/wp-includes/compat.php on line 435

    I have also asked my site host Net Virtue for the error logs and tried to manually add WordPress install files for 4.7.3.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    – Please check the error logs on your server for a more specific error message and see why it’s failing. If you need help locating them, ask your hosting provider to help you with that.
    – If you cannot find error logs or if you don’t find any helpful info in the error logs, try Enabling debugging

    • This reply was modified 7 years, 11 months ago by t-p.
    • This reply was modified 7 years, 11 months ago by t-p.
    Thread Starter rd3280

    (@rd3280)

    Thank you. Our host was able to switched our php version back to native which along with a few other things got us back to where we needed to be.

    Moderator t-p

    (@t-p)

    Glad to know it ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Fatal error refers to missing paths in wp-includes/compat.php’ is closed to new replies.