Fatal error – possible conflict with Woo Product Bundles?

  • Resolved jvmedia

    (@jvmedia)


    2 years, 5 months ago

    Hi there,

    We had a customer order a quantity of 2 of a product bundle (we’re using the Woocommerce Product Bundle plugin as well) but only get charged for one of them. Everything else was correct about the order. We enlisted the help of Woo Chat support and they had never seen anything like it. Checking the error logs, this error in Custom Product Addons was triggered the same day as the order: 

    2022-09-24T15:05:34+00:00 CRITICAL Uncaught Error: Call to a member function get_items() on bool in /home/breakfastcure/www/wp-content/plugins/woo-custom-product-addons/includes/class-wcpa-order-meta.php:89
Stack trace:
#0 /home/breakfastcure/www/wp-includes/class-wp-hook.php(309): WCPA_Order_Meta->checkout_order_processed()
#1 /home/breakfastcure/www/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#2 /home/breakfastcure/www/wp-includes/plugin.php(476): WP_Hook->do_action()
#3 /home/breakfastcure/www/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(398): do_action()
#4 /home/breakfastcure/www/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(1183): WC_Checkout->create_order()
#5 /home/breakfastcure/www/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(478): WC_Checkout->process_checkout()
#6 /home/breakfastcure/www/wp-includes/class-wp-hook.php(307): WC_AJAX::checkout()
#7 /home/breakfastcure/www/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#8 /home/breakfastcure/www/wp-includes/plu in /home/breakfastcure/www/wp-content/plugins/woo-custom-product-addons/includes/class-wcpa-order-meta.php on line 89

    We have since made sure that we’re using the latest version of both Woocommerce and Product Add Ons for Woocommerce and hopefully that might offer a fix, but we wanted to bring this up just in case and if you can interpret this particular fatal-error.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi,
    We need more details about the issue. And provide the product URL for the same.
    and the complete error log, issue screenshots, and plugin list that is installed on your website.

    Thank you

    Thread Starter jvmedia

    (@jvmedia)

    Hi Rahul,

    Sorry, but we ended up just uninstalling the plugin as a solution.

    Thanks

    Hi,
    I’m sorry to hear we weren’t able to meet your expectations. We required more details to rectify the problem.

    Is there something we could have done better? We’re always looking for customer feedback we can use to improve, so anything you can tell us is helpful.

    Thanks

    Thread Starter jvmedia

    (@jvmedia)

    No worries on our end. Client just ended up deleting the 2 products we were using the plugin for. They also have 40+ plugins installed, but it was just with the Woocommerce Product Bundles that we noticed the weird error on an order and the error logs only showed an error with Custom Product Addons. We’re hoping it was just a fluke, so no need to eat up your time and ours on it. Thanks

    Hi,

    Thank you for your help and status. We appreciate you taking the time to write this ticket.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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