fatal error overloading server

  • Newt Labs

    (@newtlabs)


    1 year ago

    Hi,

    I updated your plugin yesterday in the morning and overnight the server memory and CPU usage overloaded with the site timing out, only after disabling the plugin did the resource levels go back to normal. Here is the latest fatal error i found in the debug log:

    [07-Nov-2023 09:03:07 UTC] PHP Fatal error: Uncaught Error: Failed opening required ‘/webappick-product-feed-for-woocommerce/includes/classes/class-woo-feed-log-handler-file.php’ (include_path=’.:/usr/share/php’) in /webappick-product-feed-for-woocommerce/includes/class-woo-feed.php:98

    Stack trace: 0 /webappick-product-feed-for-woocommerce/includes/class-woo-feed.php(245): Woo_Feed->load_dependencies() 1 /wp-includes/class-wp-hook.php(310): Woo_Feed->run() 2 /wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters() 3 /wp-includes/plugin.php(517): WP_Hook->do_action() 4 /wp-settings.php(495): do_action() 5 /wp-config.php(18): require_once(‘…’) 6 /wp-load.php(50): require_once(‘…’) 7 /wp-blog-header.php(13): require_once(‘…’) 8 /index.php(17): require(‘…’) 9 {main}

    thrown in /webappick-product-feed-for-woocommerce/includes/class-woo-feed.php on line 98

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support ansarybadal

    (@ansarybadal)

    Hi,

    Thanks for reaching us.

    As the issues seems to be site specific, we need to see the system status first to guess the issue. Please go to CTX Feed > Status > copy and paste it here.

    Best regards,

    Thread Starter Newt Labs

    (@newtlabs)

    Hi, here's the log I hope it helps. By the way we increased the execution time to 120s this morning.

WooCommerce Version: 8.2.1 - You are using the latest version of WooCommerce.

Product Types: ? Simple Product [simple]

? Grouped Product [grouped]

? External/Affiliate Product [external]

? Variable Product [variable]

Total Products: WP Query: 508
    WC Product Query: 508
    Both Query: 508

Product Total by Types.

? Simple Product: 43

? Variable Product: 465

? Product Variations: 1494

Product Per Batch: 200

Product Query Type: WC_Product_Query

Default Customer Location: Default Customer Location
    Geolocate

Store Address
    The Granary Loft
    Radstock
    GB
    BA3 4QF

:

Multi Language Site: Google Language Translator is not compatible for multi-language feed. You can not make feed for each language. Supported multi-language plugins are WPML & Polylang.

Multi Currency Site: Below Multi Currency Plugins are compatible with Woo Feed Pro.

? Currency Switcher WooCommerce by Aelia
    ? WooCommerce Currency Switcher by Realmag777
    ? WooCommerce Multilingual
    ? Polylang

WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here.

WP CRON: WordPress cron is disabled. The Auto Feed Update will not run if WordPress cron is Disabled.

Upload Directory: Ok - Writable.

Cache Plugin Installed: No.

WordPress Multi Site: No

: Server Info

Home Url: ***

Site Url: ***

Version: 8.2.1

Log Directory: /wp-content/uploads/wc-logs/

Log Directory Writable: Yes

WP Version: 6.3.2

WP Multisite: No

WP Memory Limit: 512 MB

WP Debug Mode: No

WP Cron: No

Language: en_GB

External Object Cache: Yes

Server Info: nginx/1.24.0

Php Version: 8.1.25

Php Post Max Size: 64 MB

Php Max Execution Time: 120

Php Max Input Vars: 2.93 KB

Curl Version: 7.81.0, OpenSSL/3.0.2

Suhosin Installed: No

Max Upload Size: 64 MB

Mysql Version: 8.0.35

Mysql Version String: 8.0.35-0ubuntu0.22.04.1

Default Timezone: UTC

Fsockopen Or Curl Enabled: Yes

Soapclient Enabled: Yes

Domdocument Enabled: Yes

Gzip Enabled: Yes

Mbstring Enabled: Yes

Remote Post Successful: Yes

Remote Post Response: 200

Remote Get Successful: Yes

Remote Get Response: 200

: Installed Theme

Virtue - Premium Child: 4.10.8.1673345265 (Latest:0)

: Installed Plugins

ManageWP - Worker (GoDaddy): 4.9.17

Akismet Anti-spam: Spam Protection (Automattic - Anti-spam Team): 5.3

WP Offload Media (Delicious Brains): 3.2.5

Autoptimize (Frank Goossens (futtta)): 3.1.9

Beautiful and responsive cookie consent (Beautiful Cookie Banner): 3.0.0

Bulletin Announcements (Bulletin): 3.8.5

Cart Upsell for WooCommerce (SKROTRON): 1.0.8

Classic Widgets (WordPress Contributors): 0.3

Contact Form 7 (Takayuki Miyoshi): 5.8.2

Customer Reviews for WooCommerce PRO (CusRev): 1.4.1

Customer Reviews for WooCommerce (CusRev): 5.37.1

Doofinder WP & WooCommerce Search (Doofinder): 2.0.32

EAN for WooCommerce (WPFactory): 4.8.2

Facebook for WooCommerce (Facebook): 3.1.2

Flexible Shipping PRO (Octolize): 2.16.6

Flexible Shipping (Octolize): 4.23.0

Google Authenticator (Ivan Kruchkoff): 0.54

Google Language Translator (Translate AI Multilingual Solutions): 6.0.19

WPCode Lite (WPCode): 2.1.4.1

Limit log in attempts reloaded (Limit log in attempts reloaded): 2.25.26

Logo Showcase Ultimate Pro (wpWax): 1.6.3

My Custom Functions (Space X-Chimp): 4.51

Page-list (webvitaly): 5.6

Popup Builder (Looking Forward Software Incorporated.): 4.2.0

ActiveCampaign Postmark (Official) (Andrew Yates & Matt Gibbs): 1.20.0

Page Builder by SiteOrigin (SiteOrigin): 2.27.0

SiteOrigin Widgets Bundle (SiteOrigin): 1.56.0

WP FAQ (WP OnlineSupport, Essential Plugin): 3.8

SpinupWP (SpinupWP): 1.5.1

Sucuri Security - Auditing, Malware Scanner and Hardening (Sucuri Inc.): 1.8.39

Visual Portfolio, Posts & Image Gallery (Visual Portfolio Team): 3.1.3

CTX Feed (WebAppick): 6.2.4 (Latest:6.2.5)

Conditional Discounts for WooCommerce - A simple yet complete woocommerce dynamic pricing plugin (ORION): 2.31.5

WooCommerce Cart Abandonment Recovery (CartFlows Inc): 1.2.25

Woo Product Dropdown Widget (Razorfrog Web Design): 1.1.3

Product Feed PRO for WooCommerce (AdTribes.io): 13.0.7

Woo Stickers by Webline (Weblineindia): 1.1.6

WooCommerce Customer/Order/Coupon Export (SkyVerge): 5.5.0

WooCommerce EU/UK VAT Compliance (Premium) (David Anderson): 1.29.7

WooCommerce Stripe Gateway (WooCommerce): 7.6.2

WooCommerce Google Analytics Integration (WooCommerce): 1.8.9

WooCommerce Grid / List toggle (jameskoster): 1.2.1

CURCY - WooCommerce Multi Currency Premium (VillaTheme): 2.3.1

WooCommerce Nested Category Layout (SkyVerge): 1.19.0

WooCommerce PayPal Payments (WooCommerce): 2.4.0

PDF Invoices & Packing Slips for WooCommerce (WP Overnight): 3.7.1

WooCommerce PDF Invoices & Packing Slips Premium Templates (Ewout Fernhout): 2.12.0

Brevo - WooCommerce Email Marketing (Brevo): 4.0.3

WooCommerce Shipment Tracking (WooCommerce): 2.4.1

WooCommerce (Automattic): 8.2.1

Yoast SEO Premium (Team Yoast): 21.5

Yoast SEO (Team Yoast): 21.5

WP Crontrol (John Blackbourn & contributors): 1.16.0

WP Migrate (WP Engine): 2.6.10

Smush Pro (WPMU DEV): 3.14.2

WP101 Video Tutorial Plugin (WP101?): 5.3.1

Feed Files
    /wp-content/uploads/woo-feed/google/xml/ap-feed.xml

Fatal Errors
    2023-11-07T08:31:05+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /wp-includes/Requests/src/Transport/Curl.php on line 510
    Plugin Support ansarybadal

    (@ansarybadal)

    Hi,

    Sorry! couldn’t find any potential reason behind this. Would you mind reaching us from here?

    Thank you,

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘fatal error overloading server’ is closed to new replies.