Fatal Error on Website

  • Resolved artistmadhouse

    (@artistmadhouse)


    8 years ago

    Hello Ultra Theme Authors and everyone here. We just discovered that our website had this error today: Fatal error: Can’t use function return value in write context in /home4/jemcarol/public_html/core/wp-content/themes/ultra/inc/template-tags.php on line 31 and we didn’t do anything to contribute to that error. Can anyone enlighten me on what can be done to resolve this issue?

    Website is: https://artistmadhouse.com/

    Thank you for all the help ??

    Jem

Viewing 4 replies - 1 through 4 (of 4 total)
  • Theme Author Andrew Misplon

    (@misplon)

    Hi Jem

    So sorry for the hassle. This problem was fixed with a theme update quite quickly but if you updated within a limited window, this happened. Do you have FTP access for your server? If so you can navigate to /wp-content/themes/ and delete the ultra folder. At that point you should be able to log back into WordPress and reinstall the theme from Appearance > Themes > Add New.

    I’m standing by to assist with any follow-up questions you may have.

    Thread Starter artistmadhouse

    (@artistmadhouse)

    Hello Andrew!

    Thank you for your prompt reponse on this issue. I will do as you have instructed and will get back to you for updates on what happened. Thank you, deeply appreciated ??

    Jem

    Thread Starter artistmadhouse

    (@artistmadhouse)

    Hi Andrew, the issue is resolved already ?? Thank you for the assistance.

    Theme Author Andrew Misplon

    (@misplon)

    Super ?? Really glad to hear the manual update went well. Thanks for your understanding.

Viewing 4 replies - 1 through 4 (of 4 total)
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