Fatal Error on Updating to 12.6

  • Resolved kkow

    (@kkow)


    5 years, 4 months ago

    after clicking upgrade to yoast 12.6 this morning I got immediate fatal error messages:

    PHP Fatal error: Uncaught Error: Class ‘WPSEO_HelpScout’ not found in /plugins/wordpress-seo/admin/class-admin.php

    PHP Fatal error: Uncaught Error: Class ‘Date_Helper’ not found in /plugins/wordpress-seo/frontend/class-opengraph.php

    Edit:
    This is on wordpress 5.3 & php 7.3

    • This topic was modified 5 years, 4 months ago by kkow.
Viewing 8 replies - 1 through 8 (of 8 total)

  • Hi @kkow,

    I’m sorry that this happened to you. Thanks for informing us. This might be an unsuccessful upgrade (reinstalling should work in that case) or it’s an issue for which we’re scheduled to release version 12.6.1 of the plugin.

    Version 12.6.1 should be released soon, so please keep an eye out for that and see if installing that version solves your issue.

    I have the same issues. Reinstalling did not help!
    Don’t know if it’s related, but I also had an update for Google Site Kit, which also failed!

    • This reply was modified 5 years, 4 months ago by darkallman.

    Same issue on a lot of clients sites. Looking forward to the patch. Thanks

    Its very weird. I have both live site and test site running almost identical.
    Live site gives fatal error, test site, no issues at all…..

    @kkow and @darkallman and @maxchirkov, we’ve released Yoast SEO 12.6.1 now, can you try it and let us know if that fixes the issue for you?

    Yes, the update fixed the issue!

    @benvaassen thanks! That did it.

    Plugin Support devnihil

    (@devnihil)

    Thanks for confirming that the update fixed the issue. We are going ahead and marking this issue as resolved, but if you require any further assistance please create a new issue.

Viewing 8 replies - 1 through 8 (of 8 total)
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