Fatal error on Multisites

  • Resolved PanKogut

    (@pankogut)


    6 years, 8 months ago

    After the last update I have a fatal error if I try to see my dashboard.

    I deleted the folder and uploaded via ftp. No lucky!

    If you see the website on the front it’s working well.

    Can you help me?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter PanKogut

    (@pankogut)

    I disabled it on the main website. The error was related the new widget payment.

    Plugin Support Fotis

    (@fstat)

    Hi there,

    Please update to the latest version as we have fixed the issue with the Simple Payment widget:

    https://jetpack.com/2018/07/04/jetpack-6-3-2-simple-payment-fix/

    Nope, even with 6.3.2. I’m still getting a fatal (on the network admin):

    [06-Jul-2018 22:07:06 UTC] PHP Fatal error: Uncaught Error: Class ‘Jetpack_Simple_Payments’ not found in /home/alex0929/public_html/wp-content/plugins/jetpack/modules/widgets/simple-payments.php:479
    Stack trace:
    #0 /home/alex0929/public_html/wp-includes/class-wp-hook.php(286): register_widget_jetpack_simple_payments(”)
    #1 /home/alex0929/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)
    #2 /home/alex0929/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
    #3 /home/alex0929/public_html/wp-includes/widgets.php(1649): do_action(‘widgets_init’)
    #4 /home/alex0929/public_html/wp-includes/class-wp-hook.php(286): wp_widgets_init(”)
    #5 /home/alex0929/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)
    #6 /home/alex0929/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
    #7 /home/alex0929/public_html/wp-settings.php(450): do_action(‘init’)
    #8 /home/alex0929/public_html/wp-config.php(104): require_once(‘/home/alex0929/…’)
    #9 /home/alex0929/public_html/wp-load.php(37): require_once(‘/home/alex0929/…’)
    #10 /home/alex0929/public_html/wp-admin/admin.php(31): require_once(‘/home/alex0929/…’)
    #11 /home/alex0929/public_html/wp-admin/network/admin.php(13): require_once(‘/home/alex0929/…’)
    #12 /home/alex0929/public_html/wp-admin/network/plugins.php(11): require_once(‘/home/alex0929/…’)
    #13 {main}
    thrown in /home/alex0929/public_html/wp-content/plugins/jetpack/modules/widgets/simple-payments.php on line 479

    Thread Starter PanKogut

    (@pankogut)

    Yes, I updated to the last one but still with the same fatal error of @phonejoy

    I can also confirm Jetpack v6.3.2 results in PHP fatal error on multisite. The error on my end is the same.

    PHP Fatal error: Uncaught Error: Class 'Jetpack_Simple_Payments' not found in /home/xxxxx/public_html/xxxxxx/wp-content/plugins/jetpack/modules/widgets/simple-payments.php:479

    I do not have this widget active anywhere.

    I’m still seeing this, too.

    I’ve updated to 6.3.2 and I’m having this same issue.

    • This reply was modified 6 years, 8 months ago by dgastelum.
    Plugin Support Fotis

    (@fstat)

    Hi all!

    Thank you all for reporting this error! There’s a critical issue in Jetpack, which may cause PHP Fatal errors on multisite installations. You can either:

    * Wait for Jetpack’s next update, which will address this

    * Manually patch the affected file by implementing the changes shown here:

    https://github.com/Automattic/jetpack/pull/9871/files

    You can track our fix’s progress, here:

    https://github.com/Automattic/jetpack/pull/9871

    If you have any other questions, just let us know!

Viewing 8 replies - 1 through 8 (of 8 total)
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