Fatal Error on frontend after update to 5.2.3

  • Resolved yewzy

    (@yewzy)


    3 years, 1 month ago

    Hi,

    After updating the plugin to version 5.2.3, my site’s frontend cannot be accessed due to a PHP fatal error. Wp-admin can still be accessed and after deactivating the plugin, the site is able to load again.

    Here are the logs:

    2022-02-12 09:21:03.686623 [NOTICE] [***] [***] [STDERR] PHP Fatal error:  Uncaught RuntimeException: Error while making 'tickets.attendee_registration.template': Class tickets.attendee_registration.template does not exist in /home/***/***/***/wp-content/plugins/event-tickets/common/vendor/lucatume/di52/src/tad/DI52/Container.php:358
Stack trace:
#0 /home/***/***/***/wp-content/plugins/event-tickets/common/vendor/lucatume/di52/src/tad/DI52/Container.php(283): tad_DI52_Container->resolve()
#1 /home/***/***/***/wp-content/plugins/event-tickets/common/src/Tribe/Container.php(176): tad_DI52_Container->make()
#2 /home/***/***/***/wp-content/plugins/tribe-ext-hello-elementor-compatibility/index.php(64): tribe()
#3 /home/***/***/***/wp-includes/class-wp-hook.php(309): Tribe__Extension__Hello_Elementor->tec_tickets_ar_page_hello_elementor()
#4 /home/***/***/***/wp-includes/plugin.php(233): WP_Hook->apply_filters()
#5 /home/***/***/***/wp-includes/class-wp-quer in /home/***/***/***/wp-content/plugins/event-tickets/common/vendor/lucatume/di52/src/tad/DI52/Container.php on line 358
Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @yewzy,

    Thank you for reaching out. I hope you’re doing well.

    Can you please try deactivating the “Hello Elementor integration” extension?

    Our engineers are reviewing the issue.

    Best,
    Juan

    Thread Starter yewzy

    (@yewzy)

    Thanks!

    I can confirm that after deactivating the Hello Elementor integration my site front end is able to load.

    Hi @yewzy,

    Thanks for the follow-up.

    We’ve updated the extension to fix that particular problem. Can you please try the new version and let us know how it goes?

    You can get the latest version from the extension page directly. https://theeventscalendar.com/extensions/hello-elementor-integration/

    Best,
    Juan.

    digitales-handwerk

    (@digitales-handwerk)

    Hello Juan,

    Thanks for the update. I experienced the same problem. The site is loading again but the attendee registration fields are not showing any more. It loads the attendee_registration page but there are no fields for the name or the terms and conditions checkbox I set up for the attendees.

    appreciate your help.
    thanks a lot.
    martin

Viewing 4 replies - 1 through 4 (of 4 total)
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