• Resolved Brisch

    (@brisch)


    WordPress 6.3.1, PHP 8.1, Plugin installed today (2.10.23).

    Good to have access via FTP to delete the plugin. But what happened, why and how to fix that?

    Thanks! Brisch

    • This topic was modified 1 year, 5 months ago by Brisch.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter Brisch

    (@brisch)

    I tried it again today, after the update of your plugin, still the same error!

    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @brisch,

    Thank you for reaching out to us for assistance. The update yesterday should have resolved the error. I am checking with the team to see if there are any additional steps that we need to take here. For clarification, did the error stay even after reinstalling the plugin?

    Best regards,
    Joel

    Thread Starter Brisch

    (@brisch)

    Hi Joel, I installed it under a new permalink (new WP-installation) and still the same error, as soon as I activate the plugin.
    https://kurs.wien/brigitte/wp1/wp-admin/admin.php?page=sbi-setup

    Now it is 17h35, Middle-Europe time. I can leave it like that untill tomorrow, 4th of October, 08h45 Middle-Europe time, hope that will help.

    Blessings, Brisch

    • This reply was modified 1 year, 5 months ago by Brisch.
    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @brisch,

    We identified an additional issue due to the official language library still containing an invalid string. We sent out an additional update now, 6.2.4, which should resolve the error! Please let me know if it remains.

    Best regards,
    Joel

    Thread Starter Brisch

    (@brisch)

    THANKS! Working now! ??

    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Awesome, glad to hear that! Should there be anything else in the future don’t hesitate to reach out.

    Many thanks,
    Joel

Viewing 6 replies - 1 through 6 (of 6 total)
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