Fatal error Neve Pro Addon

  • Resolved fogghy

    (@fogghy)


    2 years ago

    I have this problem that creates an incredible increase in the CPU etc, after magically after a couple of hours it fixes itself. is it due to a problem with the plugin or with my site? (the report is in Italian)

    Se cerchi aiuto per questo problema, ti potrebbero essere chieste alcune delle seguenti informazioni:Versione di WordPress 6.1.1Tema attivo: Neve Child (versione 1.0.0)Plugin corrente: Neve Pro Addon (versione 2.5.3)Versione PHP 8.1.16

    Dettagli dell’errore====================Un errore di E_ERROR è stato causato nella linea 107 del file /home/sevedkpk/public_html/wp-content/plugins/neve-pro-addon/includes/modules/custom_layouts/admin/layouts_metabox.php. Messaggio di errore: Maximum execution time of 1500 seconds exceeded

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  • luciamarinescu

    (@luciamarinescu)

    Hi there,

    Thanks for choosing Neve!

    From the error you get, it looks like you’re using a child theme. Could you please backup your site, switch to the parent Neve theme and check if the issue persists? If the issue still occurs and as you have the Pro version of Neve, please contact us by opening a ticket directly on our site. This way, we will be able to help you solve the issue quicker and more efficiently.

    Thank you!

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