Fatal Error message cause site to crash

  • Resolved castroyale

    (@castroyale)


    7 years, 7 months ago

    Hi Huge-IT,

    This topic exists in your forums and is marked as Resolved, however I can assure you the issue is still happening.

    I recently sent you an email about our website (www.castroyalepodcast.com) receiving the message listed below. Our Site has been unreachable for almost a full day. Here is the error which happened as soon as the plug in was updated:

    Fatal error: Call to undefined function portfolio_gallery_isset_table_column() in /home/robant11/castroyalepodcast.com/wp-content/plugins/portfolio-gallery/includes/class-portfolio-gallery-install.php on line 52

    I am unable to even log in to the dashboard of the site to deactivate the plug in.

    Please help.

    Rob

    • This topic was modified 7 years, 7 months ago by castroyale.
Viewing 4 replies - 1 through 4 (of 4 total)

  • Dear Rob,

    Thank you for contacting us.
    Kindly asking you to send us an email to info [at] huge-it.com as our developers will need to have more details to be able to understand the reason for the issue you have faced.
    Please, include this form link to your email so that we could understand it is you.

    Looking forward to hearing from you soon.
    Thanks

    Thread Starter castroyale

    (@castroyale)

    The team had gotten back to me via email and have resolved the issue. Thank you!

    Having the same issue, could you share the patch?

    Thanks in advance!

    Dear @castroyale,

    That’s great. Thanks for keeping us updated.
    Best regards,

    Dear @ardyp,

    Thank you for contacting us.
    Can you, please, send us an email to info [at] huge-it.com? We will check everything to solve the issue you have.

    Looking forward to hearing from you soon.
    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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