Fatal Error in Version 2.1.9

  • Resolved ash_hitch

    (@ash_hitch)


    4 years, 6 months ago

    Is version 2.1.9 i am getting the following error.
    PHP Fatal error: Uncaught Error: Call to a member function cloudinary_url() on null in /srv/www/web/wp-content/plugins/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/php/class-media.php:1321\nStack trace:\n#0 /srv/www/web/wp-content/plugins/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/php/class-plugin.php(280): Cloudinary\\Media->setup()\n#1 /srv/www/web/wp-includes/class-wp-hook.php(287): Cloudinary\\Plugin->setup()\n#2 /srv/www/web/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters()\n#3 /srv/www/web/wp-includes/plugin.php(478): WP_Hook->do_action()\n#4 /srv/www/web/wp-settings.php(540): do_action()\n#5 /srv/www/web/wp-config.php(99)

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Raz @ Cloudinary

    (@razinary)

    Hi @ash_hitch,

    Thank you for reporting this.

    In order to be able to further investigate the issue you’re experiencing, may I kindly ask you to provide me with the following details:

    * WordPress version
    * The theme that you use and its version
    * A full list of all other plugins that you have installed on your environment
    * Page builders that you actively use

    In addition, may you kindly let us know if you’ve seen this error triggered on your environment with previous version of our plugin or it only started happening with 2.1.19? What was the previous version you had installed before upgrading to the current version?

    Thanks,
    Raz

    Thread Starter ash_hitch

    (@ash_hitch)

    WordPress version
    5.4.2

    The theme
    Custom theme

    Page builders that you actively use
    No page builder

    Plugins

    AddFunc Head & Footer Code Version 2.3 by AddFunc
    Advanced Custom Fields PRO Version 5.9.0 by Elliot Condon
    AJAX Thumbnail Rebuild Version 1.13 by junkcoder, ristoniinemets
    Akismet Anti-Spam Version 4.1.6 by Automattic
    Classic Editor Version 1.6 by WordPress Contributors
    Contact Form 7 Version 5.2.1 by Takayuki Miyoshi (Latest version: 5.2.2)
    Contact Form 7 Datepicker Version 2.6.0 by Aurel Canciu
    Contact Form 7 Modules: Hidden Fields Version 2.0.2 by Katz Web Services, Inc.
    Contact Form 7 Modules: Send All Fields Version 2.0.2 by Katz Web Services, Inc.
    Cron GUI Version 1.03 by Simon Wheatley
    EWWW Image Optimizer Version 5.7.0 by Exactly WWW
    Insert Headers and Footers Version 1.4.6 by WPBeginner
    Really Simple CAPTCHA Version 2.0.2 by Takayuki Miyoshi
    Redirection Version 4.8 by John Godley
    SendGrid Version 1.11.8 by SendGrid
    SEO Extended Version 1.0.0 by Orion Group
    SSL Insecure Content Fixer Version 2.7.2 by WebAware
    W3 Total Cache Version 0.14.4 by BoldGrid
    Wordfence Security Version 7.4.11 by Wordfence
    WP Sync DB Version 1.5 by Sean Lang
    WP Sync DB Media Files Version 1.1.4b1 by Sean Lang
    Yoast SEO Version 14.8 by Team Yoast (Latest version: 14.9)
    Zoho SalesIQ Version 1.0.9 by Zoho SalesIQ Team

    Plugin Support Raz @ Cloudinary

    (@razinary)

    Thanks for the additional information @ash_hitch.

    The upcoming release should fix the issue that you currently experience.
    We expect the release to take place either this week or the next one.

    Please monitor your plugin updates closely so once the new version is out, you will be able to install it right away.

    Thank you for your patience and understanding and sorry for the inconvenience.

    Best,
    Raz

    Plugin Support Raz @ Cloudinary

    (@razinary)

    Hi @ash_hitch,

    We’ve just released the new version of the plugin (v2.2.0) a few days ago.

    Can you please confirm whether this version fixed the problem for you?

    Thanks,
    Raz

Viewing 4 replies - 1 through 4 (of 4 total)
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