Dear @borja250,
Thank you for your feedback and for bringing this matter to our attention. I sincerely apologize for the confusion caused by our initial response to your support ticket. As I explained privately, your ticket was mistakenly mixed up with another request during the exceptionally busy Black Friday period. This resulted in an incorrect response, and I take full responsibility for the oversight.
As discussed, this issue appears to be unique to your setup. To address it, we’ve suggested the following temporary solution:
Temporary Fix:
Please edit the following file in the PayPal plugin:
File Path:
woocommerce-paypal-payments/trunk/modules/ppcp-paypal-subscriptions/src/PayPalSubscriptionsModule.php
Line 110:
Replace the current line with:
if ( is_null( WC()->cart ) || WC()->cart->is_empty() ) {
This adjustment should resolve the issue. If the problem persists, please share the error log with us, and we will analyze it further. Additionally, we will escalate the matter to PayPal to request a permanent fix in their code.
You are correct that a plugin update may revert this temporary fix. However, modifying our plugin to address this issue would require removing several key features, which would significantly impact the experience for many other users.
We remain committed to taking the necessary steps to collaborate with PayPal for a permanent resolution should this become a broader compatibility concern.
Thank you for your understanding and cooperation. Please don’t hesitate to reach out if you need further assistance—we’re here to support you.
Best regards
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This reply was modified 3 months, 2 weeks ago by
moreconvert.