Fatal error: Error sending GET / SSL connect error

Hello, Matt,

I hope you also had a merry Christmas and wish you a happy new year! I apologise for not answering until after the holidays.

The SSL error you see is triggered by your server, as we are establishing an encrypted HTTPS connection from your to our server to load the latest component for the Speed Kit plugin. For this you need the OpenSSL PHP extension. Do you have root access to your server and could you install it?

Many greetings,
Konstantin from Baqend

Hi Konstantin,

Thank you for the reply.

I do not have root access to my server, so have contacted my hosting tech support.

I ran a phpinfo file and found the following info:

Registered Stream Socket Transports tcp, udp, unix, udg, ssl, sslv3, tls, tlsv1.0, tlsv1.1, tlsv1.2

openssl
OpenSSL support enabled
OpenSSL Library Version OpenSSL 1.0.1e-fips 11 Feb 2013
OpenSSL Header Version OpenSSL 1.0.1e 11 Feb 2013
Openssl default config /etc/pki/tls/openssl.cnf

Thanks
Matt

Hi again, Matt,

it seems that your OpenSSL configuration is fine and the request should work.

According to this Stack Overflow question, it also may be a firewall issue… do you know if your hoster allows requests to 3rd party domains? If you can whitelist IPs on your own, these are ours:

• 151.101.1.132
• 151.101.65.132
• 151.101.129.132
• 151.101.193.132

Otherwise, maybe it was just a temporary issue. It could be possible that the problem simply resolves on its own.

I am sorry for all the circumstances, I hope we can get it to work!

Kind regards,
Konstantin

Hi Konstantin, thanks.

I tried the above suggestions and it didn’t make a difference, so reversed the changes. Tried again for a few days and received the same errors. Then suddenly, it just started working… No idea how/why, but all good now ??

All installed and set up.

Thanks for trying to get it working.
Matt