Fatal error displaying course content

  • Resolved metaphysician

    (@metaphysician)


    1 year, 11 months ago

    hey folks, giving your LMS a try for my learning website. installed a basic install of WP6.11 and latest WooCommerce. then installed Elementor 3.9.0 and the header and footer builder 1.6.13 (which i realize is not by the Elementor folks but is third party). looks like my test course as well as the demo content is experiencing major fatal errors rendering on the site. the error happens on the Curriculum tab. click on any of the demo courses here and go to Curriculum to see the errors on them.

    https://learning.gameaudioinstitute.com/courses-page/

    any assistance appreciated! i did update Elementor to 3.9.0 and the first one i downloaded was an earlier version. this updated version (3.9.0) dropped something like 14 hours ago so maybe it’s creating some issues that MS hasn’t dealt with before. this is a really basic install – as vanilla as it gets so i’m a bit surprised there’s such a big error here affecting all course material.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter metaphysician

    (@metaphysician)

    wow – five days and still no response. i think that tells me all i need to know about paying for the Pro version. i think i’ll move on to another LMS.

    Plugin Support maystylemixthemes

    (@maystylemixthemes)

    Hello, @metaphysician

    Sorry for the delay in reply!

    We recreated this case with the latest Masterstudy LMS plugin (2.9.19 version), Masterstudy LMS Pro (3.9.2 version), Elementor Builder (3.9.0 version), and Elementor Header Footer Builder (1.6.13 version) plugins and checked the course Curriculum section, however, did not detect the similar issue https://prnt.sc/nQTaJ1nTbb0I.

    Unfortunately, the attached link is not working on us https://prnt.sc/3_vSpQ_Nx1NI, and we could not check your website.

    For testing purposes, please try to install the plugins on the localhost website and use the default WordPress theme to check the issue.

    Best regards

Viewing 2 replies - 1 through 2 (of 2 total)
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