fatal error, conflict with another plugin

  • Dear Support team,

    Would yo be so kind to help with a critical error we get with your plugin?
    The error occurs when your plugin is active together with plugin “Ultimate Member”
    When your plugin is deactivated, “Ultimate Member” runs fine.
    The error: https://www.screencast.com/t/0VokcOcKT

    I contacted the support team of “Ultimate Member” and they replied with the two following lines:
    ”
    It seems I have found the issue. Please report the “mb YTPlayer PLUS for background videos” support team https://www.screencast.com/t/LpfU2mSwy
    There is a better way https://www.screencast.com/t/JmqdpsJKx
    ”

    Our WP version is 5.8.2 with PHP 7.4.9.
    Thanks in advance
    D.V.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author pupunzi

    (@pupunzi)

    @dvalck Thank you for the advice. The plugin has been updated (version 3.5.8) with the suggested fix.

    Thread Starter dvalck

    (@dvalck)

    Dear Pupunzi

    Thank you so much for your swift response and update.
    All is working fine now

    With regards,
    D.V.

    Thread Starter dvalck

    (@dvalck)

    Dear Pupunzi

    Unfortunately I have to inform you that with the latest update to 3.6.0 the previous mentioned critical error is there again.

    Can you please resolve?

    With regards,
    D.V.

Viewing 3 replies - 1 through 3 (of 3 total)
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