• Resolved MartynWP

    (@martynwp)


    Hi There,

    Unfortunately we have had a fatal error due to your last update on this plugin.
    We have had revert back to previous version of plugin to correct site.

    I have included a link to our development site for your information which is using WooCommerce.

    Error code below:
    (It does seem that previous updates of your plugin have in the past created issues for other customers as well).

    Fatal error: Class ‘WC_Settings_Page’ not found in /home/lostbarn/public_html/wp-content/plugins/woo-mp/includes/settings.php on line 7

    Regards,

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter MartynWP

    (@martynwp)

    Forgot to mention, this error is only for admin backend access. The front end site sill seems to work.

    https://coffee.dev.uk10best.uk/wp-admin/

    We have the same problem as well. We have two sites and both have the same problem with the same fault code

    We also have the same problem. Only affects the admin side.

    Plugin Author bfl

    (@bfl)

    Hey @martynwp, @knitandsew, and @vwondra. Sorry about the trouble. Can you please post a WooCommerce system report? You can find this under WooCommerce > Status > Get system report. Thanks.

    Thread Starter MartynWP

    (@martynwp)

    Hi BFL,

    How do you propose we do this when we are unable to access the admin dashboard?

    Regards,

    Plugin Author bfl

    (@bfl)

    Do you have FTP access? Or perhaps access to a file manager in cPanel? If you do, you can delete the wp-content/plugins/woo-mp folder. Once that’s done, you should be able to access the admin.

    Thread Starter MartynWP

    (@martynwp)

    Good Point!

    Here it is:

    `
    ### WordPress Environment ###

    Home URL: https://coffee.dev.uk10best.uk
    Site URL: https://coffee.dev.uk10best.uk
    WC Version: 3.3.3
    Log Directory Writable: ?
    WP Version: 4.9.5
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_GB

    ### Server Environment ###

    Server Info: Apache/2.4.33 (cPanel) OpenSSL/1.0.2o mod_bwlimited/1.4
    PHP Version: 7.1.17
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.59.0
    OpenSSL/1.0.2o

    SUHOSIN Installed: –
    MySQL Version: 5.6.38
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 3.3.3
    WC Database Prefix: cof3_
    MaxMind GeoIP Database: ?
    Total Database Size: 5.87MB
    Database Data Size: 5.01MB
    Database Index Size: 0.86MB
    cof3_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB
    cof3_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
    cof3_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
    cof3_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
    cof3_woocommerce_order_items: Data: 0.00MB + Index: 0.01MB
    cof3_woocommerce_order_itemmeta: Data: 0.04MB + Index: 0.02MB
    cof3_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB
    cof3_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
    cof3_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
    cof3_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
    cof3_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
    cof3_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
    cof3_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
    cof3_woocommerce_log: Data: 0.00MB + Index: 0.00MB
    $table: Data: 0.00MB + Index: 0.00MB
    cof3_ac_abandoned_cart_history_lite: Data: 0.02MB + Index: 0.00MB
    cof3_ac_email_templates_lite: Data: 0.00MB + Index: 0.00MB
    cof3_ac_guest_abandoned_cart_history_lite: Data: 0.00MB + Index: 0.00MB
    cof3_ac_sent_history_lite: Data: 0.00MB + Index: 0.00MB
    cof3_atum_order_itemmeta: Data: 0.00MB + Index: 0.00MB
    cof3_atum_order_items: Data: 0.00MB + Index: 0.00MB
    cof3_commentmeta: Data: 0.00MB + Index: 0.01MB
    cof3_comments: Data: 0.02MB + Index: 0.02MB
    cof3_inventory_manager_product_warehouse: Data: 0.00MB + Index: 0.00MB
    cof3_inventory_manager_stock_log: Data: 0.00MB + Index: 0.00MB
    cof3_inventory_manager_warehouses: Data: 0.00MB + Index: 0.00MB
    cof3_links: Data: 0.00MB + Index: 0.00MB
    cof3_options: Data: 0.82MB + Index: 0.07MB
    cof3_pimwick_gift_card: Data: 0.00MB + Index: 0.00MB
    cof3_pimwick_gift_card_activity: Data: 0.00MB + Index: 0.00MB
    cof3_postmeta: Data: 0.25MB + Index: 0.10MB
    cof3_posts: Data: 0.02MB + Index: 0.02MB
    cof3_smush_dir_images: Data: 0.00MB + Index: 0.00MB
    cof3_termmeta: Data: 0.00MB + Index: 0.01MB
    cof3_terms: Data: 0.00MB + Index: 0.01MB
    cof3_term_relationships: Data: 0.00MB + Index: 0.00MB
    cof3_term_taxonomy: Data: 0.00MB + Index: 0.00MB
    cof3_tinvwl_items: Data: 0.00MB + Index: 0.00MB
    cof3_tinvwl_lists: Data: 0.00MB + Index: 0.00MB
    cof3_ukuu_favorites: Data: 0.00MB + Index: 0.00MB
    cof3_usermeta: Data: 0.03MB + Index: 0.02MB
    cof3_users: Data: 0.00MB + Index: 0.01MB
    cof3_wcpdf_invoice_number: Data: 0.00MB + Index: 0.00MB
    cof3_wc_download_log: Data: 0.00MB + Index: 0.00MB
    cof3_wc_webhooks: Data: 0.00MB + Index: 0.00MB
    cof3_wfBadLeechers: Data: 0.00MB + Index: 0.00MB
    cof3_wfBlockedCommentLog: Data: 0.00MB + Index: 0.00MB
    cof3_wfBlockedIPLog: Data: 0.00MB + Index: 0.00MB
    cof3_wfBlocks7: Data: 0.00MB + Index: 0.00MB
    cof3_wfConfig: Data: 0.37MB + Index: 0.01MB
    cof3_wfCrawlers: Data: 0.00MB + Index: 0.00MB
    cof3_wfFileChanges: Data: 0.00MB + Index: 0.00MB
    cof3_wfFileMods: Data: 1.93MB + Index: 0.29MB
    cof3_wfHits: Data: 0.38MB + Index: 0.09MB
    cof3_wfHoover: Data: 0.00MB + Index: 0.00MB
    cof3_wfIssues: Data: 0.04MB + Index: 0.01MB
    cof3_wfKnownFileList: Data: 0.99MB + Index: 0.12MB
    cof3_wfLeechers: Data: 0.00MB + Index: 0.00MB
    cof3_wfLiveTrafficHuman: Data: 0.00MB + Index: 0.00MB
    cof3_wfLocs: Data: 0.00MB + Index: 0.00MB
    cof3_wfLogins: Data: 0.01MB + Index: 0.00MB
    cof3_wfNet404s: Data: 0.00MB + Index: 0.00MB
    cof3_wfNotifications: Data: 0.00MB + Index: 0.00MB
    cof3_wfPendingIssues: Data: 0.00MB + Index: 0.00MB
    cof3_wfReverseCache: Data: 0.00MB + Index: 0.00MB
    cof3_wfScanners: Data: 0.00MB + Index: 0.00MB
    cof3_wfSNIPCache: Data: 0.00MB + Index: 0.00MB
    cof3_wfStatus: Data: 0.08MB + Index: 0.03MB
    cof3_wfVulnScanners: Data: 0.00MB + Index: 0.00MB
    cof3_woo_wallet_transactions: Data: 0.00MB + Index: 0.00MB
    cof3_woo_wallet_transaction_meta: Data: 0.00MB + Index: 0.00MB
    cof3_wsdesk_settings: Data: 0.00MB + Index: 0.00MB
    cof3_wsdesk_settingsmeta: Data: 0.00MB + Index: 0.00MB
    cof3_wsdesk_tickets: Data: 0.00MB + Index: 0.00MB
    cof3_wsdesk_ticketsmeta: Data: 0.00MB + Index: 0.00MB
    cof3_yoast_seo_links: Data: 0.00MB + Index: 0.00MB
    cof3_yoast_seo_meta: Data: 0.00MB + Index: 0.00MB

    ### Post Type Counts ###

    attachment: 9
    err-review-reminders: 1
    gift_card: 1
    jetpack_migration: 2
    nav_menu_item: 17
    page: 12
    phoen_ticket_systems: 2
    post: 2
    product: 5
    product_variation: 16
    shop_coupon: 9
    shop_order: 26
    vtmin-rule: 1
    wp-type-contacts: 1
    wpcf7_contact_form: 1

    ### Security ###

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    ### Active Plugins (42) ###

    ATUM Stock Manager for WooCommerce: by Stock Management Labs? – 1.4.4
    BackupBuddy: by iThemes – 8.0.1.11
    Black Studio TinyMCE Widget: by Black Studio – 2.6.2
    CMP – Coming Soon & Maintenance Plugin: by NiteoThemes – 2.5.2
    Contact Form 7: by Takayuki Miyoshi – 5.0.1
    Custom Order Status for WooCommerce: by Algoritmika Ltd – 1.3.1 – Not tested with the active version of WooCommerce
    Customer Reviews for WooCommerce: by ivole – 3.24
    Decorator – WooCommerce Email Customizer: by RightPress – 1.0.3 – Not tested with the active version of WooCommerce
    Easy Custom Sidebars: by Titanium Themes – 1.0.9
    Facebook for WooCommerce: by Facebook – 1.8.3 – Not tested with the active version of WooCommerce
    First Order Discount Woocommerce: by WooExtend – 1.3 – Not tested with the active version of WooCommerce
    Flexible Shipping: by WP Desk – 2.0.1
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.0.4
    Anti-Malware Security and Brute-Force Firewall: by Eli Scheetz – 4.17.58
    Jetpack by WordPress.com: by Automattic – 5.9
    VarkTech Minimum Purchase for WooCommerce: by Vark – 1.09.82
    PayPal for WooCommerce: by Angell EYE – 1.4.8.5
    PW WooCommerce Gift Cards: by Pimwick
    LLC – 1.9

    Page Builder by SiteOrigin: by SiteOrigin – 2.6.3
    SiteOrigin CSS: by SiteOrigin – 1.1.5
    SiteOrigin Widgets Bundle: by SiteOrigin – 1.11.6
    WooCommerce Wishlist Plugin: by TemplateInvaders – 1.6.2
    Woocommerce Email Verification: by XLPlugins – 3.1.15
    Woo Custom Emails: by wp3sixty – 2.1 – Not tested with the active version of WooCommerce
    WooCommerce Reviews Manually Approved: by Tim Eckel – 1.1 – Not tested with the active version of WooCommerce
    Abandoned Cart Lite for WooCommerce: by Tyche Softwares – 4.7
    WooCommerce PayPal Express Checkout Gateway: by WooCommerce – 1.5.2
    WooCommerce Stripe Gateway: by WooCommerce – 4.0.7
    Woocommerce Gift Wrapper: by Little Package – 2.1 – Not tested with the active version of WooCommerce
    WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.1.5
    WooCommerce POS: by kilbot – 0.4.18
    WooCommerce Product Stock Alert: by WC Marketplace
    The Grey Parrots – 1.4.8

    WooCommerce Services: by Automattic – 1.12.1
    WooCommerce Wholesale Prices: by Rymera Web Co – 1.6.2
    WooCommerce: by Automattic – 3.3.3 – 3.3.5 is available
    Wordfence Security: by Wordfence – 7.1.4
    Yoast SEO: by Team Yoast – 7.0.3
    WP-Optimize: by David Anderson
    Ruhani Rabin
    Team Updraft – 2.2.2

    WP Rocket: by WP Media – 2.11.7
    WP Smush: by WPMU DEV – 2.7.8
    WPS Hide Login: by WPServeur
    NicolasKulka
    tabrisrp – 1.2.5.1

    ### Settings ###

    API Enabled: ?
    Force SSL: ?
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    gift_card (gift_card)
    gift-card (gift-card)
    grouped (grouped)
    pw gift card (pw-gift-card)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    ### WC Pages ###

    Shop base: #9 – /shop/
    Basket: #10 – /basket/
    Checkout: #11 – /checkout/
    My account: #12 – /my-account/
    Terms and conditions: #22 – /terms-conditions/

    ### Theme ###

    Name: Minamaze Pro
    Version: 1.10.1
    Author URL: https://www.ThinkUpThemes.com
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
    personally we recommend using a child theme. See: How to create a child theme

    WooCommerce Support: ?

    ### Templates ###

    Overrides: Minamaze_Pro/woocommerce/cart/cart-empty.php
    Minamaze_Pro/woocommerce/cart/cart-totals.php
    Minamaze_Pro/woocommerce/checkout/form-checkout.php
    Minamaze_Pro/woocommerce/content-product.php
    Minamaze_Pro/woocommerce/content-product_cat.php
    Minamaze_Pro/woocommerce/emails/customer-completed-order.php
    Minamaze_Pro/woocommerce/emails/customer-new-account.php
    Minamaze_Pro/woocommerce/loop/add-to-cart.php
    Minamaze_Pro/woocommerce/myaccount/form-login.php
    Minamaze_Pro/woocommerce/myaccount/my-account.php
    Minamaze_Pro/woocommerce/myaccount/my-address.php
    Minamaze_Pro/woocommerce/myaccount/my-downloads.php
    Minamaze_Pro/woocommerce/myaccount/my-orders.php
    Minamaze_Pro/woocommerce/myaccount/navigation.php
    Minamaze_Pro/woocommerce/order/order-details-customer.php
    Minamaze_Pro/woocommerce/single-product/add-to-cart/simple.php
    Minamaze_Pro/woocommerce/single-product/add-to-cart/variable.php
    Minamaze_Pro/woocommerce/single-product/product-thumbnails.php
    Minamaze_Pro/woocommerce/single-product/related.php
    Minamaze_Pro/woocommerce/single-product/tabs/tabs.php

    ### TI WooCommerce Wishlist Templates ###

    Overrides: –

    Plugin Author bfl

    (@bfl)

    Hey @martynwp, @knitandsew, and @vwondra. I just released an update that may fix the issue. Let me know if it works. Thanks.

    Just tried it and it worked. Updated perfectly and loaded in admin straight after as normal, thanks.

    That appears to have fixed it. Thank you BFL!

    Plugin Author bfl

    (@bfl)

    Great! Let me know if it works for you too @martynwp.

    Thread Starter MartynWP

    (@martynwp)

    Hi bfl,

    Yes, I can confirm that the update has resolved the issue.
    Thanks very much.

    Regards,

Viewing 12 replies - 1 through 12 (of 12 total)
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