Fatal error: Class ‘W3TC\Config’ not found

  • Resolved Dean

    (@deane1)


    6 years, 7 months ago

    Hi, I’ve been fighting this issue for over a week now. This is the full error when visiting my page:

    Fatal error: Class ‘W3TC\Config’ not found in /home/—–/public_html/wp-content/plugins/w3-total-cache1/w3-total-cache-api.php on line 577

    While in the editor when things act up, this is the error I get:

    W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home/——/public_html/wp-content/advanced-cache.php.

    Fatal error: Class ‘W3TC\Config’ not found in /home/——/public_html/wp-content/plugins/w3-total-cache1/w3-total-cache-api.php on line 577

    To gain access to my website, I have to go into cpanel and delete the advanced-cache.php file but as soon as I make any change to W3 I get this error again effectively killing my website.

    I’ve tried deactivating W3, clearing the cache and enabling again, I’ve completely removed the cache folder in wp-content, and removed everything between # BEGIN W3TC Browser Cache and # END W3TC Page Cache core in my .htaccess file but the issue persists.

    I use cloudflare aswell, and two weeks ago around the time I noticed this issue, I changed hosting from hostgator to siteground.

    Any help would be appreciated.

    Thank you,

    -Dean

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • I assume you removed the define('WP_CACHE', true); from wp-config.php ?

    Hard to pinpoint your issue but usually when i hear this problem its typically is a clash of more than one caching plugin installed. When you have more than one they like to step on each others toes causing chaos.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @deane1,

    Was the issue resolved? Please reply to this topic so we can mark it as resolved or assist you further with this issue.

    Thread Starter Dean

    (@deane1)

    Yes this was resolved

    bgdstr

    (@bogdanstratulat)

    Thank you for your updates and I am happy to hear that everything has been sorted out. Also, if you are enjoying our plugin, please be kind and take 2 minutes and rate us with a 5-star review and I promise you that the entire team at w3tc will continue to put all best efforts in every feature release.

Viewing 4 replies - 1 through 4 (of 4 total)
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