Fatal error, can’t activate plugin

  • Resolved lucas6888

    (@lucas6888)


    1 week, 6 days ago

    Hello, I activated your plugi on my WooCommerce-based site, I’m reading now it’s not a good idea. Maybe that’s the cause of the issue. I tried to deactivate the plugin for debugging purposes but everytime i tried, there was just a long loading ending in a blank page. I deleted the pluigin folder directly, but now installing it again and activating it gives an error, as that would ’cause a fatal error’. Also, a folder with thousands of files is still there and trying to delete it is useless, after hours and 30000 folders deleted it is still there. How could I solve? Thank you

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Nawawi Jamili

    (@nawawijamili)

    Hi there,

    These are steps to remove it manually

    1. Delete wp-content/plugins/docket-cache
    2. Delete wp-content/object-cache.php
    3. Delete wp-content/docket-cache-data
    4. Delete wp-content/cache/docket-cache — make sure no 1 and 2 completely deleted.

    The error is mostly because it can’t handle woocommerce large data as transient or action_scheduler, which leads to memory exhaustion. However, further debugging will be needed to confirm it.

    Thanks.

    — Btw, here are the constants you can try if you want to try it later, place it in the wp-config.php file

    define('DOCKET_CACHE_PRECACHE', false);
    define('DOCKET_CACHE_TRANSIENTDB', true);
    define('DOCKET_CACHE_MAXFILE', 50000);
    define('DOCKET_CACHE_CHUNKCACHEDIR', false);
    define('DOCKET_CACHE_MAXFILE_LIVECHECK', true);
    define('DOCKET_CACHE_EMPTYCACHE_IGNORE', true);
    define('DOCKET_CACHE_STALECACHE_IGNORE', true);
    Thread Starter lucas6888

    (@lucas6888)

    I see, thank you for your help! I’ll give it a shot. I’m marking this as resolved

Viewing 2 replies - 1 through 2 (of 2 total)
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