Fatal error: Allowed memory size exhausted

  • Resolved Deleyna

    (@deleyna)


    3 years, 5 months ago

    I’ve been told before not to simply say, “me too.” So I’m opening a second thread. Have tried increasing memory allocated – still crashes. Have tried disabling and testing other plugins for a conflict.

    My *guess* is that something happened between the latest update and the WooCommerce update.

    I’m really hoping we can get this back working again as I have some clients with money in there and I at least need to see their balances and work out options for them. With the holidays coming, I’d REALLY just like to have this back.

    But enabling it crashes the entire site.

    All plugins and software are up to date.

    • This topic was modified 3 years, 5 months ago by Deleyna.
Viewing 14 replies - 1 through 14 (of 14 total)

  • *****me too****. do you have an alternative? I think we are going to have with something there only response is that nothing is wrong or deactivate the plug- in

    Same problem….. 3 days of crazy time…..
    Changed 2 servers, upgrade memory….
    Now disabled this crap…. Searching for something else.

    This plug in is checking and writing into WP database (post_meta and user table) at every second, it slow down your admin, and will make your server crashing by overloading CPU and RAM.
    I contacted Yith for warning them but the answer was completely out of context…
    I can only recommand you to not using it.

    You can revert to the previous version and the problem does not occur. That’s what I did.

    Nope… i’ve installed the 2.1.0 version, and problem is the same… It doesnt crash the server, but it overload CPU and RAM to 50% with thousands of queries, when it was millions on the last version.
    The back end is slown down too… So i don’t think it’s a good solution, even it’s less, but it still overload server.

    Thread Starter Deleyna

    (@deleyna)

    Question – what version of WooCommerce are you folks on? Especially the person who successfully rolled back to the previous version and it fixed @mindtakerminis ?

    I’m on 5.8.0.

    For me i got the last one.

    Thread Starter Deleyna

    (@deleyna)

    It seems that my post meta table is being filled up with: _ywgc_customer_user entries. This was not always the case, but I suspect this is maybe a clue. Like 20,000 LINES of a clue…

    • This reply was modified 3 years, 5 months ago by Deleyna.

    I’m on 5.8.1

    Thread Starter Deleyna

    (@deleyna)

    More data…I find that in the time before I turned it off, more than 500,000 lines were added to my post_meta table. They are the same 18 lines, repeated over and over. All with _ywgc_customer_user in them.

    This is going to be fun to clean. (Can’t just roll back. Busy site.)

    Got more than 2 millions entries here…
    After Yith declined any problem on the plugin i send them screenshots and explainations, i send screens of all ur messages too, they answer me this :

    Hi Ben,
hope you are doing well! ??? 

Thanks for all the help and information, we were able to see the problem and we are working to fix it as soon as possible, so in around one hour we will release a new version of the plugin including this fix, and a solution to remove the duplicated entries in the DB.

We apologize for the inconvenience caused.

Thank you very much for your patience, and again for your help with this, we appreciate it.

Have a nice day!
    Plugin Support Fran Mendoza

    (@franmglez92)

    Hello there,
    Hope you all are doing well! ??

    We have released a new plugin version which fixes this problem with the database entries, so please, update to the latest version (2.2.1) and check if the problem is solved in your sites.

    We are sorry for the problems caused.

    Let us know any news, please.

    PS: If you want, you can remove all the entries with the key “_ywgc_customer_user” in the “wp_postmeta” table, to avoid any overload in your DB

    Have a nice day!

    Great… update me on if it works!

    Thread Starter Deleyna

    (@deleyna)

    This seems to have fixed it. I’m very grateful for the fix, folks. I’d much rather stay with this plugin if I can keep the site working!

Viewing 14 replies - 1 through 14 (of 14 total)
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