Fatal error: Allowed memory size

  • Resolved ArcticFritid

    (@metuza)


    6 months, 2 weeks ago

    Hello,

    On our biggest woocommerce shop we have for the last 1-2 weeks had problems with different “Fatal error: Allowed memory size”. It happens on cron jobs and when saving ie. product tags and categories.

    After hours of debugging we find it not so often if we disable CTX feed or Facebook for woocommerce. And if we disable both these plugins ALL these errors dissapear.

    Deactivating of other plugins does not affect the issue so it seems to be related to both CTX feed and Facebook for woocommerce.

    As far as i can remember both these plugins was updated latest 1-2 weeks?

    Any idea?

    Brgds
    Rune

Viewing 1 replies (of 1 total)

  • Hi Rune @metuza,

    Thank you for reaching out.

    I understand you’re facing fatal errors with memory size errors in your store after the plugins were updated.

    A memory issue usually occurs when a plugin is trying to use more memory than what is allocated in your server’s PHP settings. Have you tried increasing your server PHP settings?

    Deactivating of other plugins does not affect the issue so it seems to be related to both CTX feed and Facebook for woocommerce.

    Have you tried only having WooCommerce and Facebook for WooCommerce as the active plugins and seen if the issue persists?

    Also, please reach out to CTX feed as this is a third-party plugin, they stand a better chance in troubleshooting this issue.

Viewing 1 replies (of 1 total)
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