Fatal Error after update 14.1

  • Resolved kunzemarketing

    (@kunzemarketing)


    4 years, 6 months ago

    No access in the administraton area any longer.
    After deactivation of yoast seo plugin everything runs again.

    Your Plugin gives following error:

    Fatal error: Uncaught Error: Class ‘Yoast_Alerts’ not found in /var/www/vhosts/golfclub-muenchen-west.de/httpdocs/wp-content/plugins/wordpress-seo/wp-seo-main.php:459 Stack trace: #0 /var/www/vhosts/golfclub-muenchen-west.de/httpdocs/wp-content/plugins/wordpress-seo/wp-seo.php(48): require_once() #1 /var/www/vhosts/golfclub-muenchen-west.de/httpdocs/wp-admin/includes/plugin.php(2255): include(‘/var/www/vhosts…’) #2 /var/www/vhosts/golfclub-muenchen-west.de/httpdocs/wp-admin/plugins.php(177): plugin_sandbox_scrape(‘wordpress-seo/w…’) #3 {main} thrown in /var/www/vhosts/golfclub-muenchen-west.de/httpdocs/wp-content/plugins/wordpress-seo/wp-seo-main.php on line 459

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @kunzemarketing,

    Thank you for reaching out. We apologize for the issue you are experiencing.

    We believe that the update/installation of the newest plugin did not successfully extract all the plugin files. Can you please delete the complete Yoast SEO plugin folder in the /wp-content/plugins/ folder. You are not losing any configuration or previously entered data.

    After doing so, you should be able to log into your WordPress Dashboard again. Go to Plugins > Add new and install the latest Yoast SEO again. Can you let us know if you are able to activate the plugin then without errors?

    Thread Starter kunzemarketing

    (@kunzemarketing)

    Hi, we found out that it is an OP Cache problem within our server. After manually cleaning the cache the plugin was running without a problem.

    Hi @kunzemarketing,

    Awesome! Thanks for confirming this. We’ll mark this topic to be resolved.

Viewing 3 replies - 1 through 3 (of 3 total)
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