fatal error after update

  • Resolved aimansogood

    (@aimansogood)


    1 year, 1 month ago

    Error log:

    Fatal error: Uncaught Error: Call to undefined method WC_Subscription::get_report_customer_id() in /home/aimanami1/domains/voidvpn.top/public_html/wp-content/plugins/woocommerce/src/Internal/Admin/Orders/MetaBoxes/CustomerHistory.php:28 Stack trace: #0 /home/aimanami1/domains/voidvpn.top/public_html/wp-content/plugins/woocommerce/src/Internal/Admin/Orders/Edit.php(271): Automattic\WooCommerce\Internal\Admin\Orders\MetaBoxes\CustomerHistory->output() #1 /home/aimanami1/domains/voidvpn.top/public_html/wp-admin/includes/template.php(1456): Automattic\WooCommerce\Internal\Admin\Orders\Edit::Automattic\WooCommerce\Internal\Admin\Orders\{closure}() #2 /home/aimanami1/domains/voidvpn.top/public_html/wp-content/plugins/woocommerce/src/Internal/Admin/Orders/Edit.php(487): do_meta_boxes() #3 /home/aimanami1/domains/voidvpn.top/public_html/wp-content/plugins/woocommerce/src/Internal/Admin/Orders/Edit.php(400): Automattic\WooCommerce\Internal\Admin\Orders\Edit->render_meta_boxes() #4 /home/aimanami1/domains/voidvpn.top/public_html/wp-content/plugins/woocommerce/src/Internal/Admin/Orders/PageController.php(293): Automattic\WooCommerce\Internal\Admin\Orders\Edit->display() #5 /home/aimanami1/domains/voidvpn.top/public_html/wp-includes/class-wp-hook.php(324): Automattic\WooCommerce\Internal\Admin\Orders\PageController->output() #6 /home/aimanami1/domains/voidvpn.top/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #7 /home/aimanami1/domains/voidvpn.top/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #8 /home/aimanami1/domains/voidvpn.top/public_html/wp-admin/admin.php(259): do_action() #9 {main} thrown in /home/aimanami1/domains/voidvpn.top/public_html/wp-content/plugins/woocommerce/src/Internal/Admin/Orders/MetaBoxes/CustomerHistory.php on line 28

    This happens when i try to access subcriptions’ details in admin area.

    Woocommerce subscriptions version is 6.0.0

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi @aimansogood,

    Thank you for reaching out!

    Before we continue, please note that Woo Subscriptions is a premium Woo.com extension and support is handled on Woo.com.

    Our developers are aware of this issue and most likely this will be fixed in the next version of the core WooCommerce plugin. As a workaround, please check if WooCommerce > Settings > Advanced > Features > Order Attribution is enabled. If it is – please disable this feature and that should allow you to access subscriptions while our developers are working on a fix.

    Thread Starter aimansogood

    (@aimansogood)

    oh i see…

    i thought it came from wooocommerce itself as the error log showed error in woocommerce’s plugin file

    however, thank you for the prompt response, that workaround you provided works

    i’ll close the thread now, thanks

    Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    Glad I could point you in the right direction! ??

    This is indeed related to a bug in core WooCommerce:

    https://github.com/woocommerce/woocommerce/issues/44677

    The code has been fixed by our developers and the fix will be included in the next release of core WooCommerce plugin. Additional changes in Woo Subscriptions may or may not be necessary after that and our developers will determine that in the nearest future.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘fatal error after update’ is closed to new replies.