• Resolved jatoss

    (@jatoss)


    Received a WordPress email after updating the plugin to 2.2.0.

    Error was caught in my login page and received the critical error message. Luckily I was still logged in on another tab and was able to deactivate the plugin, which solved the error.

    Error Details
    =========
    An error of type E_ERROR was caused in line 22 of the file /var/www/site/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Endpoint/ReturnUrlEndpoint.php

    Error message: Trait ‘WooCommerce/PayPalCommerce/Webhooks/Handler/PrefixTrait’ not found

    What seems to be the issue here? Thanks.

    WordPress Version 6.2.2
    Active Theme: Divi
    Current Plugin: WooCommcerce PayPal Payments (Version 2.2.0)
    PHP Version: 7.4

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @jatoss

    Thank you for reaching out to us, we are here to help.

    This type of error is usually caused by a plugin conflict, so you may want to perform a full conflict test to rule out eventual issues with the theme or a different plugin. We recommend temporarily activating the default theme Storefront and disabling all other plugins except for?WooCommerce and?PayPal Payments to see if the behavior persists.

    Here’s a guide that explains the steps in more detail: How to test for conflicts.

    Please let us know how this works out for you.

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    Since we did not receive any response or follow-up questions from you, we will assume you got this working to your requirements. If you still have any more questions for us, please open a new thread, because we will mark this one as resolved.

    Kind regards,
    Joost

Viewing 2 replies - 1 through 2 (of 2 total)
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