• Resolved giangel84

    (@giangel84)


    WP Updated to 5.9.3, with Betterdocs v2.0.8 and all works fine.
    Then updated Betterdocs to 2.0.11 -> WP get fatal errors, here is the log:
    https://pastebin.com/sHmChmC8

    Deactivated all plugins, set default wp theme, activate only Betterdocs: Same errors!

    Restore previous version of the plugin (2.0.8) all works fine.
    Update the plugin to 2.0.9: all works fine.
    Update the plugin to 2.0.10: all works fine.
    Update the plugin to 2.0.11: Fatal error again.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello @giangel84,

    I am so sorry for this inconvenience.

    It would be so appreciable if you share some more information with me. Are you using any Role Management plugin on your website? Would you please share screenshot of the configuration of this Role Management plugin? Also it would be helpful if you share the list of your active plugins with me.

    Thank you

    Thread Starter giangel84

    (@giangel84)

    Hello @onlykawshar

    Yes, I am using “WPFront User Role Editor”, which I use to have some custom user roles.
    This is the main configuration: https://ibb.co/g77DbrR
    This is the debug configuration: https://ibb.co/7gmp30s

    And finally this is the list of active plugins:

    ACF City Selector	Versione 1.6.0 di Beee
    ACF QuickEdit Fields	Versione 3.1.11 di J?rn Lund
    ACF Search Object by ID	Versione 1.0 di Hardweb.it
    ACF Timestamp	Versione 1.1 di Hardweb.it
    Admin Columns Pro	Versione 5.7 di AdminColumns.com
    Admin Columns Pro - Advanced Custom Fields (ACF)	Versione 2.8 di AdminColumns.com
    Admin Menu Editor	Versione 1.10 di Janis Elsts
    Advanced Custom Fields: Extended	Versione 0.8.8.7 di ACF Extended
    Advanced Custom Fields PRO	Versione 5.12.1 di Delicious Brains
    Advanced Editor Tools (previously TinyMCE Advanced)	Versione 5.6.0 di Automattic
    Advanced Uptime Monitor Extension	Versione 5.2.2 di MainWP
    All in One SEO	Versione 4.1.10 di All in One SEO Team
    BetterDocs	Versione 2.0.10 di WPDeveloper (Ultima versione: 2.0.11)
    Classic Editor	Versione 1.6.2 di WordPress Contributors
    Contact Form 7	Versione 5.5.6 di Takayuki Miyoshi
    Custom Post Type UI	Versione 1.11.2 di WebDevStudios
    Disable Comments	Versione 2.3.4 di WPDeveloper
    Easy Digital Downloads	Versione 2.11.6 di Easy Digital Downloads
    Easy Digital Downloads - Git Download Updater	Versione 1.1.1 di Sandhills Development, LLC
    Easy Digital Downloads - Manual Purchases	Versione 2.0.5 di Easy Digital Downloads
    Easy Digital Downloads - Software Licensing	Versione 3.6.13 di Easy Digital Downloads
    Intuitive Custom Post Order	Versione 3.1.3 di hijiri
    MainWP Client Reports Extension	Versione 4.0.10 di MainWP
    MainWP Dashboard	Versione 4.2 di MainWP
    MainWP Rocket Extension	Versione 4.0.3 di MainWP
    MainWP Wordfence Extension	Versione 4.0.5 di MainWP
    OnePress Image Elevator	Versione 2.6.2 di OnePress
    Pretty Links	Versione 3.2.4 di Pretty Links
    reSmush.it Image Optimizer	Versione 0.4.2 di reSmush.it
    Site Kit by Google	Versione 1.71.0 di Google
    SyntaxHighlighter Evolved	Versione 3.6.1 di Alex Mills (Viper007Bond)
    Ultimate Nofollow	Versione 1.4.8 di 5fifty
    Wordfence Security	Versione 7.5.9 di Wordfence
    WP Crontrol	Versione 1.12.0 di John Blackbourn & crontributors
    WP Custom Status Manager	Versione 1.0.4 di Hardweb.it
    WPFront User Role Editor	Versione 3.2.1.11184 di Syam Mohan
    WP Mail SMTP	Versione 3.3.0 di WPForms
    WPS Hide Login	Versione 1.9.4 di WPServeur, NicolasKulka, wpformation

    Hope this can be helpful.

    Plugin Author Rafin

    (@rafinkhan)

    Hi @giangel84,

    Thank you for sharing the details with us. However, we still haven’t been able to reproduce this error from our end yet.

    So, can you please contact our support here so that we can deeply investigate it and provide a possible solution?

    Thank you!

    Plugin Author Rafin

    (@rafinkhan)

    Hi @giangel84,

    We have just pushed a release and fixed the issue of yours with BetterDocs v2.0.12. So, can you please update to the latest version and check back?

    The fatal error should be resolved now. Thank you!

    Thread Starter giangel84

    (@giangel84)

    Hello @rafinkhan thanks for your reply.

    I did the update to v2.0.12 as suggested and tested a bit on both backend and frontend.
    Now all is working fine!

    Thank you very much for the quick fix!
    Have a nice day. ??

    Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @giangel84 ,

    Glad to know that your issue is now resolved.

    Have a good day!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Fatal Error after update’ is closed to new replies.