Fatal error after the new updates

  • Resolved juliettek

    (@juliettek)


    4 years, 4 months ago

    Version 6.8.0 is failing to work properly with the new update of wordpress how can this be resolved? it looks as though the plugin is requiring some coding to be fixed due to the recent updates?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hi @juliettek

    6.8.0 has been out for a month and WordPress 5.5.3 has been out since Oct 30. We have it running on many sites without any issue, so it may be a theme or other plugin conflict going on.

    Do you have an exact error message you can paste here?

    Thank you.
    -Tracy

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hello @juliettek,

    Just checking in.

    Please let us know if you still need help with this issue.

    Thank you!
    -Tracy

    Thread Starter juliettek

    (@juliettek)

    I’m still unsure which plugin is causing the error. For now I have deactivated this plugin which is a shame but I think it may be my theme but I have had no response from WordPress, or the theme. And my host can’t help any further as it is either a theme or plugin issue.

    Thank you for getting back to me however, I hope to be able to use your plugin in the future

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hi @juliettek

    I’m sorry you’ve been experiencing these issues!

    If you ever need help in the future just let us know.

    Stay well.
    -Tracy

Viewing 4 replies - 1 through 4 (of 4 total)
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