Fatal Error after plugin update to 15.3

  • Resolved manhattancenters

    (@manhattancenters)


    4 years ago

    Simply updated Yoast to 15.3 and now cannot access my plugins page any longer.

    Warning: require_once(/home/customer/www/manhattancenterforvaginalsurgery.com/public_hsml/wp-includes/load.php): failed to open stream: No such file or directory in /home/customer/www/manhattancenterforvaginalsurgery.com/public_html/wp-load.php on line 49

    Fatal error: require_once(): Failed opening required ‘/home/customer/www/manhattancenterforvaginalsurgery.com/public_hsml/wp-includes/load.php’ (include_path=’.:/usr/local/php73/pear’) in /home/customer/www/manhattancenterforvaginalsurgery.com/public_html/wp-load.php on line 49

    Notice the public_hsml shown in the errors?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Maybellyne

    (@maybellyne)

    Hello @manhattancenters,

    We are sorry that you are unable to access the plugins list after updating to Yoast SEO 15.3. We understand that you are getting the failed to open stream: No such file or directory error message also.

    This issue occurs when the plugin installation or update couldn’t complete correctly. The fatal error is telling you that the plugin couldn’t find one of the core Yoast SEO plugin files. In this case, could you please reinstall it manually to see if this resolves the issue?

    You can learn more about how to update manually using FTP here: https://kb.yoast.com/kb/how-can-i-update-my-free-plugin/#manual. You will need an FTP program such as FileZilla and your FTP details, which can be obtained from your host provider.

    Thanks.

    Thread Starter manhattancenters

    (@manhattancenters)

    @maybellyne, thanks for the heads-up. That did the trick!!

    Thanks for letting us know, @manhattancenters!
    Enjoy the latest version of the plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
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