• Resolved htsea2022

    (@htsea2022)


    I am getting the following fatal error after updating the plugin today (March 8, 2022).
    ————————————————-

    Warning: require_once(/homepages/12/d665542760/htdocs/na.ca/wp-content/plugins/order-tip-woo/admin/views/reports.views.class.php): failed to open stream: No such file or directory in /homepages/12/d665542760/htdocs/na.ca/wp-content/plugins/order-tip-woo/admin/init.php on line 25
    
    Fatal error: require_once(): Failed opening required '/homepages/12/d665542760/htdocs/na.ca/wp-content/plugins/order-tip-woo/admin/views/reports.views.class.php' (include_path='.:/usr/lib/php7.3') in /homepages/12/d665542760/htdocs/na.ca/wp-content/plugins/order-tip-woo/admin/init.php on line 25
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author railmedia

    (@railmedia)

    Hi @htsea2022,

    Please update to v1.2.1 – it will fix this issue.

    Best,
    Adrian

    Thread Starter htsea2022

    (@htsea2022)

    Thanks @railmedia , v1.2.1 did fix the fatal error.
    However I’ve been getting issues here and there randomly and it’s hard to reproduce. Sometimes after browsing around a bit, the tip I added earlier would stay in the “order total” however the “remove tip” button would not be there – no way to remove the tip. If I choose another tip% it fixes the issue.

    Sometimes after clicking on a tip%, the tip doesn’t get added to the total and I have to click the tip% a second time to make it work.

    Are you aware of these issues? I love the plugin when it works however I’m not sure if it’s just me or if these are known issues.

    Thank you!

    Plugin Author railmedia

    (@railmedia)

    Hi @htsea2022,

    Please also update to 1.2.2.

    The issues you describe may have a lot of sources and they may be triggered by a variety of things. I noticed the more extensions a site uses, the more issues it may experience. Caching/using a CDN may also have an impact, although these are things that as you said, are difficult to reproduce. As you can imagine, developing this plugin I used the Storefront theme and there are no issues while using it.

    Please feel free to share a link to your site and I’ll take a quick look, but please update the plugin to v1.2.2 first.

    Best,
    Adrian

    Thread Starter htsea2022

    (@htsea2022)

    Thanks for the reply! I’ve temporarily switched it off on our production site to avoid loss of sales (due to the issues mentioned). For your reference we’re using the “The7” theme and also quite a few plugins, but no caching ones. I will play around with v1.2.2 and if I see any issue I will definitely post a response here.

Viewing 4 replies - 1 through 4 (of 4 total)
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