Fatal Error 500 when trying to delete or reset a site

  • Resolved snmpromo

    (@snmpromo)


    1 month, 2 weeks ago

    I’ve created a staging site that’s broken/ incomplete and I want to delete it or reset it. Every time I do, I get fatal error 500 – internal server error while processing this request. When I try to create another staging site, clicking on the button does nothing. I then created staging sites on my other sites, and it worked. The staging site for only one of my websites isn’t working properly.

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  • Plugin Contributor Fayyaz

    (@fayyazfayzi)

    Hi @snmpromo ,

    The 500 Internal Server Error can often be due to plugin or theme conflicts. Please try this guide: Fixing WordPress 500 Error.

    If the issue persists, please share the debug logs from wp-content/uploads/wp-staging/logs or contact our support team through this form: Support Form, and we’ll assist you further.

    Cheers!
    Fayyaz

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