Fatal error

  • Sam

    (@xumbrella)


    7 months, 4 weeks ago

    Hello, I updated to the latest version today and got the following error, please advise.

    Error Details
    =============
    An error of type E_ERROR was caused in line 60 of the file /public/wp-content/plugins/clearpay-gateway-for-woocommerce/clearpay-gateway-for-woocommerce.php. Error message: Uncaught Error: Failed opening required ‘/public/wp-content/plugins/clearpay-gateway-for-woocommerce/class/Cron/Clearpay_Plugin_Cron.php’ (include_path=’.:/usr/share/php’) in /public/wp-content/plugins/clearpay-gateway-for-woocommerce/clearpay-gateway-for-woocommerce.php:60
    Stack trace:
    #0 /public/wp-content/plugins/clearpay-gateway-for-woocommerce/clearpay-gateway-for-woocommerce.php(344): Clearpay_Plugin::load_classes()
    #1 /public/wp-content/plugins/clearpay-gateway-for-woocommerce/clearpay-gateway-for-woocommerce.php(453): Clearpay_Plugin::init()
    #2 /public/wp-includes/class-wp-hook.php(324): Clearpay_Plugin::upgrade_complete(Object(Plugin_Upgrader), Array)
    #3 /public/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
    #4 /public/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #5 /public/wp-admin/includes/class-plugin-upgrader.php(421): do_action(‘upgrader_proces…’, Object(Plugin_Upgrader), Array)
    #6 /public/wp-admin/update.php(51): Plugin_Upgrader->bulk_upgrade(Array)
    #7 {main}
    thrown

Viewing 1 replies (of 1 total)

  • Hi @xumbrella,

    Thank you for your message.

    This is now the third instance of this challenge that has been reported. However, the team have been unable to reproduce the error locally with WordPress version 6.6.1.

    Please advise the versions of the following software that were in use at the time of the update attempt. This will facilitate further investigation.

    • WordPress
    • WooCommerce
    • PHP
    • Clearpay Gateway for WooCommerce

    The above information can be found in WooCommerce -> Status -> System Status.

    Meanwhile, the plugin files seem corrupted, because line 60 of the “clearpay-gateway-for-woocommerce.php” file does not match what was published for version 3.8.6. Can you please try completely deleting the plugin and reinstalling it?

    Thank you.

Viewing 1 replies (of 1 total)
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