Fatal error

  • Resolved vackova

    (@vackova)


    1 year, 1 month ago

    BMI-NtI7U3yt-00432

    Fatal error: Uncaught Error: Undefined constant “BMI\Plugin\BMI_CONFIG_DIR” in /data/2/e/2ef3c028-5173-4210-93d4-2d2bc01139f0/vackovadaniela.sk/web/wp-content/plugins/backup-backup/includes/constants.php:131 Stack trace: #0 /data/2/e/2ef3c028-5173-4210-93d4-2d2bc01139f0/vackovadaniela.sk/web/wp-content/plugins/backup-backup/backup-backup.php(55): require_once() #1 /data/2/e/2ef3c028-5173-4210-93d4-2d2bc01139f0/vackovadaniela.sk/web/wp-includes/class-wp-hook.php(310): {closure}(”) #2 /data/2/e/2ef3c028-5173-4210-93d4-2d2bc01139f0/vackovadaniela.sk/web/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(NULL, Array) #3 /data/2/e/2ef3c028-5173-4210-93d4-2d2bc01139f0/vackovadaniela.sk/web/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #4 /data/2/e/2ef3c028-5173-4210-93d4-2d2bc01139f0/vackovadaniela.sk/web/wp-settings.php(495): do_action(‘plugins_loaded’) #5 /data/2/e/2ef3c028-5173-4210-93d4-2d2bc01139f0/vackovadaniela.sk/web/wp-config.php(111): require_once(‘/data/2/e/2ef3c…’) #6 /data/2/e/2ef3c028-5173-4210-93d4-2d2bc01139f0/vackovadaniela.sk/web/wp-load.php(50): require_once(‘/data/2/e/2ef3c…’) #7 /data/2/e/2ef3c028-5173-4210-93d4-2d2bc01139f0/vackovadaniela.sk/web/wp-blog-header.php(13): require_once(‘/data/2/e/2ef3c…’) #8 /data/2/e/2ef3c028-5173-4210-93d4-2d2bc01139f0/vackovadaniela.sk/web/index.php(17): require(‘/data/2/e/2ef3c…’) #9 {main} thrown in?/data/2/e/2ef3c028-5173-4210-93d4-2d2bc01139f0/vackovadaniela.sk/web/wp-content/plugins/backup-backup/includes/constants.php?on line?131

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Efe Dinler

    (@efedinler1)

    Hi @vackova ,

    Thank you for reaching out!

    Your debug code, tells me that the backup was cancelled by Apache Web Server.
    It was most likely caused by KeepAliveTimeout directive in Apache configuration.

    We have alternate backup method, that can bypass this limitation.
    Simply, follow below steps, there are also other things you can improve.

    Please open first section of the plugin named: “What will be backed up?”
    Find subsection named: “Exclude by folder / file name (case-sensitive)”
    Here add these three rules, like on image: https://prnt.sc/9oftADPd_Z7e

    Once you do that, please follow these steps:

    1. Go to “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Save “Other options” section
    5. Force stop both processes: https://prnt.sc/1trv1tm

    When you do that, try to run your backup once again.

    Let me know if that worked for you ??
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hey @vackova ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket. Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
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