Fatal Error

  • Resolved EAC2015

    (@eac2015)


    1 year, 2 months ago

    I just bought this plugin one hour ago. There are many problems:

    1. There are SECURITY ISSUES posted on this forum.

    2. There’s no way simple to contact anyone. Your email button doesn’t even work. 

    3. I cannot even fully delete this plugin. Deleting some  of the components causes a fatal error.

    4. I gave emailed for a refund. If you don’t reply, I will have to take it up with the credit card company.

    • This topic was modified 1 year, 2 months ago by EAC2015.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter EAC2015

    (@eac2015)

    Your email address doesn’t work.

    Delivery incomplete. There was a temporary problem delivering your message to?[email protected]. Gmail will retry for 47 more hours. You’ll be notified if the delivery fails permanently.

    Plugin Support Jawad Ahmed

    (@jawada)

    Hi @eac2015

    I apologize for the inconvenience you experienced with Popup Builder. We have addressed the issues and a fix is ready for release. If you would like, I can send you the beta version.

    We kindly request that you contact us directly for assistance. You can visit the following link,

    https://help.popup-builder.com/en/

    where you will find options to chat with us or send us an email. We are here to help and will gladly assist you with any concerns you may have.

    Regards

    • This reply was modified 1 year, 2 months ago by Jawad Ahmed.
    Thread Starter EAC2015

    (@eac2015)

    I see a bunch of code in the message above. I cannot read it. I received this email below. You cannot be contacted because your address is bouncing.

    Hi @eac2015

    I apologize for the inconvenience you experienced with Popup Builder. We have addressed the issues and a fix is ready for release. If you would like, I can send you the beta version.

    We kindly request that you contact us directly for assistance. You can visit the following link, https://help.popup-builder.com/en/ ( https://help.popup-builder.com/en/ ), where you will find options to chat with us or send us an email. We are here to help and will be happy to help you with any concerns you may have.

    Regards

    I do not want an update. I’ve already wasted valuable time. It even took 20 minutes for the entire popup to delete using FTP. I will be contacting my credit card company for a refund. I see no alternative. Thanks.

    Plugin Support Jawad Ahmed

    (@jawada)

    Hi,

    The issue you encountered has been addressed and resolved in our latest update, version 4.2.0. I’ll go ahead and mark this thread as resolved. If you have any further inquiries,or need assistance, feel free to reach out to us via our support portal. We’re here to help!

    https://help.popup-builder.com/en/

    Sincerely,

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Fatal Error’ is closed to new replies.