Fatal error

  • Hello, in my error.log file, I have the following lines appearing on all my sites. I am using the latest version of WooCommerce and its TikTok plugin.

    [24-Jun-2023 22:54:53 UTC] PHP Fatal error: Uncaught Error: Class 'tiktok\admin\Tasks\Logger' not found in /home/z/public_html/wp-content/plugins/tiktok-for-business/admin/Tasks/Onboarding.php:75
Stack trace:

0 /home/z/public_html/wp-content/plugins/woocommerce/src/Admin/Features/OnboardingTasks/Task.php(388): tiktok\admin\Tasks\Onboarding->is_complete()

1 /home/z/public_html/wp-content/plugins/woocommerce/src/Admin/Features/OnboardingTasks/Task.php(483): Automattic\WooCommerce\Admin\Features\OnboardingTasks\Task->possibly_track_completion()

2 /home/z/public_html/wp-content/plugins/woocommerce/src/Admin/Features/OnboardingTasks/TaskList.php(406): Automattic\WooCommerce\Admin\Features\OnboardingTasks\Task->get_json()

3 /home/z/public_html/wp-content/plugins/woocommerce/src/Admin/API/OnboardingTasks.php(745): Automattic\WooCommerce\Admin\Features\OnboardingTasks\TaskList->get_json()

4 [internal function]: Automattic\WooCommerce\Admin\API\OnboardingTasks->Automattic\WooCommerce\Admin\API{closure}(Object(Automattic\ in /home/z/public_html/wp-content/plugins/tiktok-for-business/admin/Tasks/Onboarding.php on line 75

[24-Jun-2023 22:55:38 UTC] PHP Fatal error: Uncaught Error: Class 'tiktok\admin\Tasks\Logger' not found in /home/z/public_html/wp-content/plugins/tiktok-for-business/admin/Tasks/Onboarding.php:75
Stack trace:

0 /home/z/public_html/wp-content/plugins/woocommerce/src/Admin/Features/OnboardingTasks/Task.php(388): tiktok\admin\Tasks\Onboarding->is_complete()

1 /home/z/public_html/wp-content/plugins/woocommerce/src/Admin/Features/OnboardingTasks/Task.php(483): Automattic\WooCommerce\Admin\Features\OnboardingTasks\Task->possibly_track_completion()

2 /home/z/public_html/wp-content/plugins/woocommerce/src/Admin/Features/OnboardingTasks/TaskList.php(406): Automattic\WooCommerce\Admin\Features\OnboardingTasks\Task->get_json()

3 /home/z/public_html/wp-content/plugins/woocommerce/src/Admin/API/OnboardingTasks.php(745): Automattic\WooCommerce\Admin\Features\OnboardingTasks\TaskList->get_json()

4 [internal function]: Automattic\WooCommerce\Admin\API\OnboardingTasks->Automattic\WooCommerce\Admin\API{closure}(Object(Automattic\ in /home/z/public_html/wp-content/plugins/tiktok-for-business/admin/Tasks/Onboarding.php on line 75

[25-Jun-2023 00:03:56 UTC] PHP Fatal error: Uncaught Error: Class 'tiktok\admin\Tasks\Logger' not found in /home/z/public_html/wp-content/plugins/tiktok-for-business/admin/Tasks/Onboarding.php:75
Stack trace:

0 /home/z/public_html/wp-content/plugins/woocommerce/src/Admin/Features/OnboardingTasks/Task.php(388): tiktok\admin\Tasks\Onboarding->is_complete()

1 /home/z/public_html/wp-content/plugins/woocommerce/src/Admin/Features/OnboardingTasks/Task.php(483): Automattic\WooCommerce\Admin\Features\OnboardingTasks\Task->possibly_track_completion()

2 /home/z/public_html/wp-content/plugins/woocommerce/src/Admin/Features/OnboardingTasks/TaskList.php(406): Automattic\WooCommerce\Admin\Features\OnboardingTasks\Task->get_json()

3 /home/z/public_html/wp-content/plugins/woocommerce/src/Admin/API/OnboardingTasks.php(745): Automattic\WooCommerce\Admin\Features\OnboardingTasks\TaskList->get_json()

4 [internal function]: Automattic\WooCommerce\Admin\API\OnboardingTasks->Automattic\WooCommerce\Admin\API{closure}(Object(Automattic\ in /home/z/public_html/wp-content/plugins/tiktok-for-business/admin/Tasks/Onboarding.php on line 75

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  • Plugin Contributor TikTok

    (@tiktokforbusiness)

    Hello @danielbmxd

    We are sorry you are experiencing this issue. In order to best assist you with troubleshooting this particular issue, please create a support ticket here.

    You will first be prompted to log into your TikTok for Business Account. You can log in to your existing account using the credentials you used to create your TikTok Ads Manager account. If you do not have one, then please follow the steps to create a new account.

    Thank you,

    The TikTok for Business Team

Viewing 1 replies (of 1 total)
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