Fatal error

  • Resolved juliaeme

    (@juliaeme)


    1 year, 11 months ago

    Hi there,
    I am setting up a complete webpage on a “sandbox”-domain (I won’t use this domain for getting live) Therefore SSL is not installed yet, it will be on the final URL.

    I will implement a shop (plan to use woocommerce) and I also need a music playlist player. I decided for “music player for woocommerce” because I read so many good ratings.

    The problem now is, that there is an error message (directly after installing) on the “settings”-page of the music player and I am not able to open my page in the page-edit-section.
    I also received an email from wordpress, which says:
    “An error of type E_ERROR was caused in line 10 of the file: ….wordpress/wp-content/plugins/music-player-for-woocommerce/views/global_options.php.
    Errormessage: Uncaught Error: Call to undefined function shell_exec() in … wordpress/wp-content/plugins/music-player-for-woocommerce/views/global_options.php:10

    #0 ...wordpress/wp-content/plugins/music-player-for-woocommerce/wcmp.php(359): include_once()
#1 ...wordpress/wp-includes/class-wp-hook.php(308): WooCommerceMusicPlayer->settings_page()
#2 ...wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()
#3 ...wordpress/wp-includes/plugin.php(517): WP_Hook->do_action()
#4 ...wordpress/wp-admin/admin.php(259): do_action()
#5 ...wordpress/wp-admin/options-general.php(10): require_once('...')
#6 {main}
  thrown

    Can someone help?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author codepeople

    (@codepeople)

    Hello @juliaeme

    Thank you very much for using our plugin. My apologies for the inconvenience.

    The error reported occurs in the line of code that checks if the FFmpeg application is available on the server and gives the alternative to truncate the audio files for demos via FFmpeg.

    We have just released an update to the plugin that checks if the function exists before calling it.

    Please, install the latest plugin update and let me know if the error message persists.

    Best regards.

    Thread Starter juliaeme

    (@juliaeme)

    Hi @codepeople!
    Wow!!!!
    I didn’t expect to get a response so quickly. What a great support!
    Many many many thanks! It is working now!!! You made me very happy! ??

    I have one more question or comment: I would like to mention below each song the name of the song as well as the artist, but in 2 lines below each other in 2 different font-sizes/colors.

    I don’t know how I can do this in woocommerce. There is only one line to insert something. And the result is also not in an own container, which I can style via css. Is this something which is a topic of woocommerce or is this something you can change/add/…

    Thanks a lot and have a wonderful weekend.

    Best regards from Germany`

    Plugin Author codepeople

    (@codepeople)

    Hello @juliaeme

    Thank you very much for the suggestions. WooCommerce allows you to associate names to the files but not the author, and our plugin takes the information from the WooCommerce tables.

    To display the names of the players, you should tick the “Display the player’s title” in the players’ settings:

    These texts have assigned the class name wcmp-player-title on the public website. So, you can customize their appearance through the menu option “Appearance > Customize > Additional CSS”. For example, to make them bold and green, you can enter the style definition:

    .wcmp-player-title{color: green !important; font-weight: bold !important;}

    Best regards.

    Thread Starter juliaeme

    (@juliaeme)

    Hi @codepeople
    Thanks so much for the answer. Ok, then maybe I can try some javascript here and add a div after the “#mep_0” etc…. There are different singers on the album and I want to mention them at the songs they sing.

    One last question:
    The music player loads a cloudflare-script. Is this neccesary for the player to work or is there a possibility to remove this script?
    Unfortunately we have that complicated GDPR thing in Germany.

    Best regards

    Plugin Author codepeople

    (@codepeople)

    Hello @juliaeme

    My apologies for the delay in responding to your entry.

    We have published a new plugin update to load the resources locally.

    Best regards.

    Thread Starter juliaeme

    (@juliaeme)

    Hi @codepeople
    thank you so so much! Now it’s GDPR conform *juhu* ?? You have made my life easier!

    I’ll clarify with my client if we buy the pro version to support you. But I also want to thank you with a donation. Can you please send over a link where I can donate some money?

    Thanks a lot and have nice weekend.

    Plugin Author codepeople

    (@codepeople)

    Hello @juliaeme

    Thank you very much. A good review would be enough ??

    Best regards.

Viewing 7 replies - 1 through 7 (of 7 total)
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