Fatal error

  • Resolved stevenwb

    (@k1092)


    2 years, 3 months ago

    Hi, I seem tho have a problem with this Plugin. I have just completed a plugin test and it looks as though this plugin is creating my problems. I cant even disable it without it throwing a Fatal Error. Anyone else having this problem. My version is 7.0.1

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  • To get help with your issue, it will be good to:

    1. Describe the problem
    2. Share any messages that seem relevant from your PHP error log file.
    3. Clear all caches, including PHP Opcode Cache and any object cache you may have
    4. If the problem is visible on the site, also share the URL of the page where it can be seen.

    Hi @k1092

    Thanks for reaching out!

    In addition to what was requested above, can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

    Furthermore, I’d like to understand your site properly, can you please share your System Status Report, that will help us further troubleshoot.

    You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

Viewing 2 replies - 1 through 2 (of 2 total)
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