Fatal error

  • Resolved yasminezilt

    (@yasminezilt)


    2 years, 1 month ago

    Hello

    I get an email from wordpress that a fatal error has occurred on our site and the problem is with your plugin. I myself am the webmaster and can still access the backend with my login, but the client herself can no longer do anything on her backend. She keeps getting the message that a critical error has occurred.

    Can you do something about this?
    I am sending you the error details below.

    Thanks in advance
    An error of type E_ERROR was caused on line number 88 of the file `/data/sites/web/boutiquefienbe/www/wp-content/plugins/mollie-payments-for-woocommerce/vendor/mollie/mollie-api-php/src/Exceptions/ApiException.php. Foutmelding: Uncaught Error: Wrong parameters for Mollie\Api\Exceptions\ApiException([string $message [, long $code [, Throwable $previous = NULL]]]) in /data/sites/web/boutiquefienbe/www/wp-content/plugins/mollie-payments-for-woocommerce/vendor/mollie/mollie-api-php/src/Exceptions/ApiException.php:88
    Stack trace:
    #0 /data/sites/web/boutiquefienbe/www/wp-content/plugins/mollie-payments-for-woocommerce/vendor/mollie/mollie-api-php/src/Exceptions/ApiException.php(88): Exception->__construct()
    #1 /data/sites/web/boutiquefienbe/www/wp-content/plugins/mollie-payments-for-woocommerce/src/SDK/WordPressHttpAdapter.php(45): Mollie\Api\Exceptions\ApiException->__construct()
    #2 /data/sites/web/boutiquefienbe/www/wp-content/plugins/mollie-payments-for-woocommerce/vendor/mollie/mollie-api-php/src/MollieApiClient.php(538): Mollie\WooCommerce\SDK\WordPressHttpAdapter->send()
    #3 /data/sites/web/boutiquefienbe/www/wp-content/plugins/mollie-payments-for-woocommerce/vendor/mollie/mollie-api-php/src/MollieApiClient.php(494): Mollie\Api\Molli`

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @yasminezilt

    Thank you for reaching out to us, we are here to help.
    We have identified this issue and have a bug open for it. We still need our developers to look into this, so at this moment we don’t have any update available for you.

    Have you tried out anything to correct his issue? Have you rolled back the plugin? Did you done any conflict testing?

    Please let us know if you find out any other details related to this issue? I have linked the bug to this thread, so we will also let you know when we have any fix or workaround available for you.

    Kind regards,
    Joost

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @yasminezilt,

    This error could temporarily occur when the communication with the Mollie API is disrupted. Either due to an outage at Mollie or when the server is under increased load.
    This may have been introduced with performance improvements in update 7.3.0 and the team is looking into providing a better solution.

    If you still encounter this issue, I suggest trying a downgrade to version 7.2.0.
    But this should usually “resolve itself” after a while.

    Kind regards,
    Niklas

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @yasminezilt

    Our developer has created a potential fix for this issue, and we have a package available for you here. If you want to try, please download and replace your current plugin with this one and let us know if it resolved the issue.

    Kind regards,
    Joost

    • This reply was modified 2 years, 1 month ago by Syde Joost.
    Thread Starter yasminezilt

    (@yasminezilt)

    I will try this en i hope it works.

    • This reply was modified 2 years, 1 month ago by yasminezilt.
    Thread Starter yasminezilt

    (@yasminezilt)

    Thanks for the quick help
    But if I replace the old plugin with this one, will settings be lost or will everything just stay the same?

    Thanks in advance

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @yasminezilt

    Nothing should change, the plugin settings are saved on the database, not on the plugin.

    Kind regards,
    Joost

    Thread Starter yasminezilt

    (@yasminezilt)

    oke thankyou!

    Plugin Support Syde Joost

    (@joostvandevijver)

    @yasminezilt you are welcome!
    Please let us know if this resolved the issue, so we can mark the thread as such.

    Kind regards,
    Joost

    Thread Starter yasminezilt

    (@yasminezilt)

    Yes this resolved the issue, thankyou!

    Plugin Support Syde Joost

    (@joostvandevijver)

    @yasminezilt, thank you for letting us know.

    I’ll inform the team, so they can get it included in our next release. Marking this thread as resolved for now. Please don’t hesitate to open a new thread if you are still running into any (other) issues.

    Kind regards,
    Joost

Viewing 10 replies - 1 through 10 (of 10 total)
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