Fatal Error

Hi Ben,

Thanks so much for taking the time to get in touch, I’m really sorry for the hassle.

We’re aware of the issue with the site and hope to have it resolved soon, but in the meantime if they’re Pro users, or if they have an issue that can’t be resolved here on the support forum (i.e., if it requires sharing sensitive info), feel free to pass along our support ticket email (support (at) lyrathemes (dot) com) and we’ll be happy to help them out.

Thanks again for the heads up!

Thank you, Steven. Appreciate it! I’ll pass that support email address along. Is there an issue in the PHP that is causing the fatal error? I realize that every error is different and it would be hard to say, but I’m seeing a lot of client errors coming from the /welcome-page/class.welcomepage.php. Thanks again for your help!

Yes, there sure is. It only affects PHP 8.x users, but it’s a really quick fix in the file that you noted. There are two places where an “s” is missing…on line 117, this:
'About %', 'kale'

Should look like this:
'About %s', 'kale'

And on line 120, this:
'Welcome to %', 'kale'

Should look like this:
'Welcome to %s', 'kale'

We have an update ready with this bug fix (and a number of other improvements), but it’s been a bit of a tough stretch and we haven’t quite gotten it to the repo yet.

I don’t know whether you’ve heard it from us before or not, but we love your videos- our customers mention them often! ??

This is very helpful, Steven. Thanks again! I’m glad you guys like the videos as well. The Kale theme is probably my favorite WordPress theme and I know that it has helped A LOT of people start a food blog. I also appreciate you taking the time to answer my questions. Take care!

Very kind words, especially coming from you- thanks Ben! ??

Hey Steven,

I created a video tutorial outlining your steps to fix the issue. Feel free to share it with any other customers that come across this issue. Thanks again for all the help!

Also, let me know if the thumbnail is too much. I’d be happy to change it. ??

Fantastic video, handled generously (thanks!) and your instructions are superb.

And the thumbnail is great- definitely no need to change that but it was thoughtful of you to offer. ??

Thanks for sharing!

Awesome! Thanks again for all your help!

That video is a blog saver. Thanks so much Ben!