FATAL ERROR

Hello @pipoulito

Hope you are doing well!

Try to check the following link conflict test on a Staging site, could be some plugin or even the Theme you are using. We need to isolate the problem first.

If you can’t find the issue, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.

Best,
Pepe

Hi
i think this could help.
As soon as i enable Amazon pay

Warning: file_get_contents(): Filename cannot be empty in …/wp-content/plugins/woocommerce-gateway-amazon-payments-advanced/vendor/amzn/amazon-pay-api-sdk-php/Amazon/Pay/API/Client.php on line 410

Fatal error: Uncaught Exception: Unable to load file: in../wp-content/plugins/woocommerce-gateway-amazon-payments-advanced/vendor/amzn/amazon-pay-api-sdk-php/Amazon/Pay/API/Client.php:412 Stack trace: #0 …/wp-content/plugins/woocommerce-gateway-amazon-payments-advanced/vendor/amzn/amazon-pay-api-sdk-php/Amazon/Pay/API/Client.php(379): Amazon\Pay\API\Client->setupRSA() #1 …/wp-content/plugins/woocommerce-gateway-amazon-payments-advanced/includes/class-wc-amazon-payments-advanced-api.php(457): Amazon\Pay\API\Client->generateButtonSignature(‘{“storeId”:”amz…’) #2 …/wp-content/plugins/woocommerce-gateway-amazon-payments-advanced/includes/class-wc-gateway-amazon-payments-advanced.php(245): WC_Amazon_Payments_Advanced_API::get_create_checkout_session_config() #3 ../wp-content/plugins/woocommerce-gateway-amazon-payments-advanced/includes/class-wc-gat in ../wp-content/plugins/woocommerce-gateway-amazon-payments-advanced/vendor/amzn/amazon-pay-api-sdk-php/Amazon/Pay/API/Client.php on line 412`

• This reply was modified 2 years, 7 months ago by pipoulito.

Hello @pipoulito

We can’t reproduce the error and it’s hard to find such a solution, contact as I mentioned above and we will send you through a secure channel a request for staging versions for testing.

Best
Pepe

Hey @pipoulito,

Hope you are doing well!

This could be related that your private keys were not uploaded correctly.

please follow the steps for manually importing the keys on the following link (Step 7).
here is also a video of how import the keys on Amazon Pay settings.

Let me know if that helps.

Best,
Christian

Hey @pipoulito,

version 2.2.3 was released, and the fatal error should not be present anymore. But you still need to import the private keys so the plugin can work.

I will mark this Thread as Resolved. For new issues, please open a new thread.

Best,
Christian