• Hello. I am experiencing a Fatal Error when I try to use this plugin. I have cleared all the caches, etc, and followed the instructions on this page:
    https://www.kadencewp.com/blog/how-to-troubleshoot-your-website/

    but it’s not working, even in troubleshooting mode. I have a screenshot I can send, but, for now, here’s the code:

    Fatal error: Uncaught Exception: Invalid order. in /home/customer/www/mellowcreekfarm.com/public_html/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php:104 Stack trace: #0 /home/customer/www/mellowcreekfarm.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(159): Abstract_WC_Order_Data_Store_CPT->read(Object(WC_Order)) #1 /home/customer/www/mellowcreekfarm.com/public_html/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-order.php(116): WC_Data_Store->read(Object(WC_Order)) #2 /home/customer/www/mellowcreekfarm.com/public_html/wp-content/plugins/xps-ship-integration/xpsship-integration.php(385): WC_Abstract_Order->__construct(1) #3 /home/customer/www/mellowcreekfarm.com/public_html/wp-content/plugins/xps-ship-integration/xpsship-integration.php(147): WebshipShipmentTracking->getTrackingEntries(1) #4 /home/customer/www/mellowcreekfarm.com/public_html/wp-includes/class-wp-hook.php(309): WebshipShipmentTracking->renderEmail(Object(WC_Order), true in /home/customer/www/mellowcreekfarm.com/public_html/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php on line 104

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  • hannah

    (@hannahritner)

    Hi,
    Thanks for reaching out! I haven’t heard of others experiencing this. What theme are you using? Can you confirm your theme and plugins are all updated?

    Kindly,
    Hannah

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