Fatal error

  • Resolved mhrackova

    (@mhrackova)


    3 years, 4 months ago

    Hi,

    please help, 2 of my sites have been reporting a FATAL ERROR since yesterday, related to the KK-star plugin. See below.
    Can you please help me? I don’t want to lose all the ratings.

    Fatal error: Uncaught Error: Class 'Bhittani\StarRating\classes\Stack' not found in /data/web/virtuals/224337/virtual/www/wp-content/plugins/kk-star-ratings/src/classes/Migration.php:14 Stack trace: #0 /data/web/virtuals/224337/virtual/www/wp-content/plugins/kk-star-ratings/src/functions/autoload.php(118): require_once() #1 /data/web/virtuals/224337/virtual/www/wp-content/plugins/kk-star-ratings/src/config.php(40): Bhittani\StarRating\functions\autoload('Bhittani\\StarRa...', '/data/web/virtu...') #2 /data/web/virtuals/224337/virtual/www/wp-content/plugins/kk-star-ratings/src/index.php(30): require('/data/web/virtu...') #3 /data/web/virtuals/224337/virtual/www/wp-content/plugins/kk-star-ratings/index.php(33): require_once('/data/web/virtu...') #4 /data/web/virtuals/224337/virtual/www/wp-settings.php(409): include_once('/data/web/virtu...') #5 /data/web/virtuals/224337/virtual/www/wp-config.php(181): require_once('/data/web/virtu...') #6 /data/web/virtuals/224337/virtual/www/wp-load.php(50): require_once('/data/web/virtu.. in /data/web/virtuals/224337/virtual/www/wp-content/plugins/kk-star-ratings/src/classes/Migration.php on line 14

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Kamal Khan

    (@bhittani)

    Remove the plugin and re-install 5.1.0.

    Thread Starter mhrackova

    (@mhrackova)

    But then I’ll lose all my ratings. Or no?

    Plugin Contributor Kamal Khan

    (@bhittani)

    No, the ratings data is saved in the database and does not get removed.

    Right now you can update to 5.1.1 which was released moments ago.

    Thread Starter mhrackova

    (@mhrackova)

    Thank you so much!

    Looks like you keep releasing updates but they kep failing:

    # wp plugin list
Parse error: syntax error, unexpected '=' in /home/domain/public_html/wp-content/plugins/kk-star-ratings/src/functions/post_meta.php on line 42
Error: There has been a critical error on this website.Learn more about troubleshooting WordPress. There has been a critical error on this website.

    This is on kk-star-ratings 5.1.1, 5.1.2, 5.1.3 and 5.1.4

    Plugin Contributor Kamal Khan

    (@bhittani)

    @justin-bigscoots Minimun PHP version required is 7.2 for version 5 and above.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Fatal error’ is closed to new replies.