Fatal Error: 400 Please try the WP STAGING Small Server Settings or submit an er

I already tried to reinstall it several times. Also tried to remove the whole plugin folder from the installation path.
nothing helped. newest wordpress version and newest plugin version is installed

@tcd1975 Please use the Contact Us button on top of WP STAGING.
Then click on “Ask in the forum” and then “Share debug information with WP STAGING team & Open Forum“

Then, we can directly reply to your email and the error logs from you.

@renehermi if I click on “contact us” I get redirected to the WP Staging Home page where I see the button to create a ticket. When I click on create a ticket, it redirects me to this forum. The way you described me I cannot find.

Do you may have a link for me please?

Best regards

You should see this: https://monosnap.com/file/9SbEzpZpWI5ROSxeOytSQvl7Ej1WlF

Don’t you see that modal? Please contact me directly at support [at] wp-staging.com and we work that out.
Please also reference to this ticket here.

@tcd1975 we’ve recorded a video for you: https://monosnap.com/file/deVJwJgvYpWKp0Y04bbms8j3iuwoLp

Thanks, now I know why I can’t see it.
Because of the Fatal error there is always on top “Loading please wait” and because of that there is no button for me with “contact us”

I will write you (or to the SharedMailbox) a mail with screenshots and all information I can get with my knwoledge okay? the Titel of the email will be:
“Post-17044235 – Fatal Error: 400 Please try the WP STAGING Small Server Settings”