Fatal Error

  • I have this error and need to fix it. My website has entirely shut down and is not responding.

    18-May-2021 03:04:08 UTC] PHP Fatal error: Uncaught Error: Class ‘arilewp_bootstrap_navwalker’ not found in /srv/htdocs/wp-content/themes/newyork-city/template-parts/site-navbar.php:25

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Theme Author Theme Arile

    (@themearile)

    Hi leblancemilyann

    Thanks for contacting us.

    We have released both theme latest version of ArileWP 2.7.4 and NewYork City 1.6.5. So please update both the version on your site with the latest theme.

    Then you can check your site.

    Let us know if it works for you.

    Thanks

    • This reply was modified 3 years, 9 months ago by Theme Arile.
    Thread Starter leblancemilyann

    (@leblancemilyann)

    Both are updated and the site is still not working.

    Theme Author Theme Arile

    (@themearile)

    Hi leblancemilyann

    No, We checked your site, and it’s working fine now, you can also check your site https://prnt.sc/135m9xs snapshot.

    Probably, This can also be an issue with the site cache. so please clear your site cache then check it.

    Thanks

    Thread Starter leblancemilyann

    (@leblancemilyann)

    Yes, I had to hire someone to get the site back up.

    The design is still completely wrong. The headings and paragraphs are the same size and there are no spaces between blocks. Please advise.

    Theme Author Theme Arile

    (@themearile)

    Hi leblancemilyann

    The design is perfectly working as well. This issue doesn’t cause by the theme. You using multiple plugins on your site, probably this is a plugin conflicting. Please deactivate all the plugins one by one. And do check the site again.

    See the conflict of the https://prnt.sc/13drzek CSS.
    After removing the https://prnt.sc/13ds4p8 main.css

    Please check the difference above snapshots.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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