Fatal error

  • Resolved zabriskie73

    (@zabriskie73)


    3 years, 10 months ago

    Hi,

    After an FTP migration from Plesk to Cpanel, WP is crashed. Unable to access to dashboard. I tried to disable all plug-in in File Manager but it failed too.
    Here is the fatal error :

    Warning: include_once(/home/kpio4297/sos-informatics.fr/wp-content/plugins/color/widget.php): failed to open stream: No such file or directory in /home/kpio4297/sos-informatics.fr/wp-content/plugins/color/akismet.php on line 49

Warning: include_once(): Failed opening '/home/kpio4297/sos-informatics.fr/wp-content/plugins/color/widget.php' for inclusion (include_path='.:/opt/cpanel/ea-php73/root/usr/share/pear') in /home/kpio4297/sos-informatics.fr/wp-content/plugins/color/akismet.php on line 49

    Thanks for you support ??

    • This topic was modified 3 years, 10 months ago by zabriskie73.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Christopher Finke

    (@cfinke)

    It looks like the issue here is that your color plugin is incomplete. Try uninstalling and reinstalling it to see if that fixes it.

    Thread Starter zabriskie73

    (@zabriskie73)

    I don’t have any dashboard access on cpanel.
    No idea what is “Color” plugin (maybe a folder created by custom theme) and why i have Askimet files into.
    If i’m disabling “Color” on file manager, i have a critical error with missing page.

    Is there a way to disable all Askimet files on file manager to see if it fix the issue ?

    Plugin Author Christopher Finke

    (@cfinke)

    What’s happening is that you have a file named wp-content/plugins/color/akismet.php that is trying to load a file named wp-content/plugins/color/widget.php, but wp-content/plugins/color/widget.php does not exist (or cannot be loaded).

    The file named akismet.php is not part of our plugin; it is part of a different plugin that is maybe for customizing your site’s color scheme, if I had to guess.

    In your WordPress plugin dashboard (/wp-admin/plugins.php), do you have any plugins related to color? If so, try disabling them. If not, contact your web host and ask them to remove the wp-content/plugins/color/ directory entirely.

    the issue have been resolved thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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