Fatal Error

  • Resolved orfyworfy

    (@orfyworfy)


    4 years, 4 months ago

    High, I am getting a fatal error when I activate the pro version

    Fatal error: Cannot redeclare fsrs_fs_uninstall_cleanup() (previously declared in /home/woodworkinghobby/public_html/wp-content/plugins/five-star-ratings-shortcode/five-star-ratings-shortcode.php:141) in /home/woodworkinghobby/public_html/wp-content/plugins/five-star-ratings-shortcode-pro/five-star-ratings-shortcode.php on line 178

    Account email [email protected]

    I have deleted and reinstalled once. Still get the error

    Thanks, Ian

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Chris J. Z?hller

    (@seezee)

    Hi, Eric,

    EDIT: My email to you just bounced. Can you send me a message from my contact form at Messenger Web Design so I can send you the PRO version?

    ORIGINAL POST: Not sure why I didn’t get a notification of your support request, but I just sent you an email. Please let me know if the offered solution works so I can mark this “solved.”

    Plugin Author Chris J. Z?hller

    (@seezee)

    Eric, can you try disabling the FREE version and then activating the PRO version? I just tested that on a local installation and it works.

    Thanks,

    — CZ

    Thread Starter orfyworfy

    (@orfyworfy)

    Hi, my name is Ian not Eric ?? Checking this morning there was un update on both versions. Updated both still got error then disabled the standard version, the pro now works. Thanks, Ian

    Plugin Author Chris J. Z?hller

    (@seezee)

    I’m sorry Ian; I should have known that. Glad you got it sorted out. marking this closed.

    Feel free to send feedback to me via my contact form once you’ve had a chance to use the plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
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