Fatal Error
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WordPress database error: [Unknown column ‘layout’ in ‘field list’]
SELECT name, type, locale, title, content, content_data, status, source, date_created, date_reminder, is_snoozable, layout, image FROM wp_wc_admin_notes WHERE note_id = 1 LIMIT 1Fatal error: Uncaught Exception: Invalid data store for admin note. in /home2/shopikac/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Notes/DataStore.php:127 Stack trace: #0 /home2/shopikac/public_html/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(159): Automattic\WooCommerce\Admin\Notes\DataStore->read(Object(Automattic\WooCommerce\Admin\Notes\WC_Admin_Note)) #1 /home2/shopikac/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Notes/WC_Admin_Note.php(87): WC_Data_Store->read(Object(Automattic\WooCommerce\Admin\Notes\WC_Admin_Note)) #2 /home2/shopikac/public_html/wp-content/plugins/woocommerce/includes/admin/notes/class-wc-notes-run-db-update.php(273): Automattic\WooCommerce\Admin\Notes\WC_Admin_Note->__construct(‘1’) #3 /home2/shopikac/public_html/wp-includes/class-wp-hook.php(287): WC_Notes_Run_Db_Update::show_reminder(Object(WP_Screen)) #4 /home2/shopikac/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #5 /home2/sho in /home2/shopikac/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Notes/DataStore.php on line 127
There has been a critical error on your website.I can’t access admin panel or products, please help.
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This topic was modified 4 years, 8 months ago by
lawchumba.
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This topic was modified 4 years, 8 months ago by
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This kind of problem is usually caused by either a conflict with your theme or with another plugin.
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The best way to determine this is to:- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce. If you can’t access the dashboard, a different approach can be found here
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Did all the process but I’m still experiencing the same problem.
Hi @lawchumba. What version of WooCommerce are you running on your site? If this error is new, I’m thinking that you may have updated to WooCommerce 4.3. In that case, do you also have WooCommerce Admin installed? If so, can you please deactivate it or delete the folder via FTP and see if that resolves the error? WooCommerce Admin is built into WooCommerce since WooCommerce 4.0.
If the issue persists, please share your system report with me. You can find it by going to WooCommerce > Status > Get system report and then click Copy for support to be able to paste it in your reply.
### WordPress Environment ### WordPress address (URL): https://www.shopika.co.ke Site address (URL): https://www.shopika.co.ke WC Version: 4.3.0 REST API Version: ? 1.0.10 WC Blocks Version: ? 2.7.1 Action Scheduler Version: ? 3.1.6 WC Admin Version: ? 1.3.0 Log Directory Writable: ? WP Version: 5.4.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: ? WP Cron: ? Language: en_GB External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.3.19 PHP Post Max Size: 64 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.71.0 OpenSSL/1.1.1g SUHOSIN Installed: – MySQL Version: 5.6.41-84.1 Max Upload Size: 64 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? 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es_template: 2 fmemailverification: 1 form-maker: 1 frm_form_actions: 10 frm_styles: 1 goft_wpjm_schedule: 1 it_exchange_prod: 2 it_exchange_tran: 1 jetpack_migration: 2 job_listing: 1 jp_img_sitemap: 1 jp_sitemap: 1 jp_sitemap_master: 1 jp_vid_sitemap: 1 mc4wp-form: 1 ml-slide: 5 ml-slider: 5 mpesaipn: 6126 nav_menu_item: 10 nf_sub: 29 oembed_cache: 2 page: 53 popup: 1 popup_theme: 6 post: 137 postman_sent_mail: 3 product: 232 responsive_accordion: 1 revision: 1141 shop_coupon: 8 shop_order: 13716 shop_order_refund: 21 shop_order_vendor: 31 sp_wps_shortcodes: 1 ufaq: 1 um_directory: 1 um_form: 3 user_registration: 1 wbtm_bus: 2 wc_product_table: 2 wcmp_transaction: 10 woc_hour: 1 wpforms: 1 wpl_wcslider: 2 wpt_product_table: 1 wpuf_contact_form: 9 wpuf_input: 27 xlwcty_thankyou: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ?Error messages should not be shown to visitors. ### Active Plugins (2) ### Product CSV Import Export (BASIC): by WebToffee – 1.8.1 – Installed version not tested with active version of WooCommerce 4.3.0 WooCommerce: by Automattic – 4.3.0 ### Inactive Plugins (34) ### Add to Cart Button Custom Text: by Enrique J. Ros – 2.3.0 – Installed version not tested with active version of WooCommerce 4.3.0 Affiliates Manager Google reCAPTCHA Integration: by wp.insider affmngr – 1.0.6 Akismet Anti-Spam: by Automattic – 4.1.6 Bulk Actions Select All: by Jesper van Engelen – 1.1.1 Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.3 Coinbase Commerce: by Coinbase Commerce – 1.1.4 – Installed version not tested with active version of WooCommerce 4.3.0 Download Plugins and Themes from Dashboard: by Algoritmika Ltd – 1.7.0 Formidable Forms: by Strategy11 – 4.06 Form Maker: by 10Web Form Builder Team – 1.13.40 Gravity Forms: by rocketgenius – 2.3.1.10 Gutenberg: by Gutenberg Team – 8.5.1 Indeed Ultimate Affiliate Pro: by indeed – 4.8 Jetpack by WordPress.com: by Automattic – 8.7.1 Kadence WooCommerce Email Designer: by Kadence WP – 1.4.3 Login/Signup Popup ( Inline Form + Woocommerce ): by XootiX – 2.1 – Installed version not tested with active version of WooCommerce 4.3.0 MPesa For WooCommerce: by Osen Concepts Kenya < hi@osen.co.ke > – 1.20.66 – Installed version not tested with active version of WooCommerce 4.3.0 Mstoreapp Mobile App: by Mstoreapp – 8.0.1 PesaPress: by alloykenya – 2.2.5 Redux Framework: by Team Redux – 3.6.18 TeraWallet: by WCBeginner – 1.3.15 – Installed version not tested with active version of WooCommerce 4.3.0 TheBunch KE Pesapal Woocommerce: by rixeo – 1.4.3 – Installed version not tested with active version of WooCommerce 4.3.0 User Menus: by Code Atlantic – 1.2.3 User Registration: by WPEverest – 1.8.4 Where Did You Hear About Us Checkout Field for WooCommerce: by Wooassist – 1.1.2 – Installed version not tested with active version of WooCommerce 4.3.0 WooCommerce Bulk Stock Management: by WooCommerce – 2.2.7 – Installed version not tested with active version of WooCommerce 4.3.0 WooCommerce Google Analytics Integration: by WooCommerce – 1.4.22 – Installed version not tested with active version of WooCommerce 4.3.0 WooCommerce Open Close: by Pluginbazar – 4.1.4 – Installed version not tested with active version of WooCommerce 4.3.0 WooCommerce Sequential Order Numbers: by SkyVerge – 1.9.5 – Installed version not tested with active version of WooCommerce 4.3.0 WordPress Persistent Login: by Luke Seager – 1.3.12 WP 404 Auto Redirect to Similar Post: by hwk-fr – 1.0.3 WP Affiliate Manager: by wp.insider wpaffiliatemgr – 2.7.5 WP Fastest Cache: by Emre Vona – 0.9.0.8 WP Maintenance Mode: by Designmodo – 2.2.4 Yoast SEO: by Team Yoast – 14.5 – Installed version not tested with active version of WooCommerce 4.3.0 ### Settings ### API Enabled: ? Force SSL: – Currency: KES (KSh) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ? ### WC Pages ### Shop base: #7373 - /all-products/ Basket: #7 - /cart/ Checkout: #8 - /checkout/ My account: ? Page does not contain the shortcode. Terms and conditions: ? Page not set ### Theme ### Name: Flatsome Version: 3.8.1 Author URL: https://www.uxthemes.com/ Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: flatsome/woocommerce/archive-product.php flatsome/woocommerce/cart/cart-empty.php flatsome/woocommerce/cart/cart-shipping.php version 3.5.0 is out of date. The core version is 3.6.0 flatsome/woocommerce/cart/cart.php version 3.5.0 is out of date. The core version is 3.8.0 flatsome/woocommerce/checkout/form-checkout.php flatsome/woocommerce/checkout/form-coupon.php flatsome/woocommerce/checkout/thankyou.php version 3.2.0 is out of date. The core version is 3.7.0 flatsome/woocommerce/content-product.php version 3.4.0 is out of date. The core version is 3.6.0 flatsome/woocommerce/content-product_cat.php flatsome/woocommerce/content-single-product.php version 3.4.0 is out of date. The core version is 3.6.0 flatsome/woocommerce/content-widget-product.php flatsome/woocommerce/global/breadcrumb.php flatsome/woocommerce/global/quantity-input.php version 3.4.0 is out of date. The core version is 4.0.0 flatsome/woocommerce/global/wrapper-end.php flatsome/woocommerce/global/wrapper-start.php flatsome/woocommerce/loop/loop-end.php flatsome/woocommerce/loop/loop-start.php flatsome/woocommerce/loop/pagination.php flatsome/woocommerce/loop/result-count.php version 3.3.0 is out of date. The core version is 3.7.0 flatsome/woocommerce/loop/sale-flash.php flatsome/woocommerce/myaccount/form-login.php version 3.5.0 is out of date. The core version is 4.1.0 flatsome/woocommerce/myaccount/navigation.php flatsome/woocommerce/notices/error.php version 3.5.0 is out of date. The core version is 3.9.0 flatsome/woocommerce/notices/notice.php version 3.5.0 is out of date. The core version is 3.9.0 flatsome/woocommerce/notices/success.php version 3.5.0 is out of date. The core version is 3.9.0 flatsome/woocommerce/product-searchform.php flatsome/woocommerce/single-product/photoswipe.php flatsome/woocommerce/single-product/price.php flatsome/woocommerce/single-product/product-image.php flatsome/woocommerce/single-product/product-thumbnails.php flatsome/woocommerce/single-product/rating.php version 3.1.0 is out of date. The core version is 3.6.0 flatsome/woocommerce/single-product/related.php version 3.0.0 is out of date. The core version is 3.9.0 flatsome/woocommerce/single-product/review.php flatsome/woocommerce/single-product/sale-flash.php flatsome/woocommerce/single-product/share.php flatsome/woocommerce/single-product/short-description.php flatsome/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0 flatsome/woocommerce/single-product/title.php flatsome/woocommerce/single-product/up-sells.php flatsome/woocommerce/single-product-reviews.php version 3.5.0 is out of date. The core version is 4.3.0 flatsome/woocommerce/single-product.php Outdated Templates: ? Learn how to update ### Action Scheduler ### Complete: 15,620 Oldest: 2020-07-08 12:54:35 +0300 Newest: 2020-07-15 13:31:02 +0300 Failed: 18 Oldest: 2019-03-06 08:03:16 +0300 Newest: 2019-04-25 13:32:58 +0300 Pending: 2 Oldest: 2020-07-16 10:24:09 +0300 Newest: 2020-07-22 13:31:02 +0300
### WordPress Environment ### WordPress address (URL): https://www.shopika.co.ke Site address (URL): https://www.shopika.co.ke WC Version: 4.3.0 REST API Version: ? 1.0.10 WC Blocks Version: ? 2.7.1 Action Scheduler Version: ? 3.1.6 WC Admin Version: ? 1.3.0 Log Directory Writable: ? WP Version: 5.4.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: ? WP Cron: ? Language: en_GB External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.3.19 PHP Post Max Size: 64 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.71.0 OpenSSL/1.1.1g SUHOSIN Installed: – MySQL Version: 5.6.41-84.1 Max Upload Size: 64 MB Default Timezone is UTC: ? Default timezone is Africa/Nairobi - it should be UTC fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 4.3.0 WC Database Prefix: wp_ Total Database Size: 126.92MB Database Data Size: 88.15MB Database Index Size: 38.77MB wp_woocommerce_sessions: Data: 0.20MB + Index: 0.01MB + Engine MyISAM wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_downloadable_product_permissions: Data: 0.03MB + Index: 0.04MB + Engine MyISAM wp_woocommerce_order_items: Data: 0.69MB + Index: 0.41MB + Engine MyISAM wp_woocommerce_order_itemmeta: Data: 5.69MB + Index: 4.04MB + Engine MyISAM wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_methods: Data: 0.00MB + 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See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: flatsome/woocommerce/archive-product.php flatsome/woocommerce/cart/cart-empty.php flatsome/woocommerce/cart/cart-shipping.php version 3.5.0 is out of date. The core version is 3.6.0 flatsome/woocommerce/cart/cart.php version 3.5.0 is out of date. The core version is 3.8.0 flatsome/woocommerce/checkout/form-checkout.php flatsome/woocommerce/checkout/form-coupon.php flatsome/woocommerce/checkout/thankyou.php version 3.2.0 is out of date. The core version is 3.7.0 flatsome/woocommerce/content-product.php version 3.4.0 is out of date. The core version is 3.6.0 flatsome/woocommerce/content-product_cat.php flatsome/woocommerce/content-single-product.php version 3.4.0 is out of date. The core version is 3.6.0 flatsome/woocommerce/content-widget-product.php flatsome/woocommerce/global/breadcrumb.php flatsome/woocommerce/global/quantity-input.php version 3.4.0 is out of date. The core version is 4.0.0 flatsome/woocommerce/global/wrapper-end.php flatsome/woocommerce/global/wrapper-start.php flatsome/woocommerce/loop/loop-end.php flatsome/woocommerce/loop/loop-start.php flatsome/woocommerce/loop/pagination.php flatsome/woocommerce/loop/result-count.php version 3.3.0 is out of date. The core version is 3.7.0 flatsome/woocommerce/loop/sale-flash.php /home2/shopikac/public_html/wp-content/plugins/easy-login-woocommerce//templates//xoo-el-wc-form-login.php flatsome/woocommerce/myaccount/navigation.php flatsome/woocommerce/notices/error.php version 3.5.0 is out of date. The core version is 3.9.0 flatsome/woocommerce/notices/notice.php version 3.5.0 is out of date. The core version is 3.9.0 flatsome/woocommerce/notices/success.php version 3.5.0 is out of date. The core version is 3.9.0 flatsome/woocommerce/product-searchform.php flatsome/woocommerce/single-product/photoswipe.php flatsome/woocommerce/single-product/price.php flatsome/woocommerce/single-product/product-image.php flatsome/woocommerce/single-product/product-thumbnails.php flatsome/woocommerce/single-product/rating.php version 3.1.0 is out of date. The core version is 3.6.0 flatsome/woocommerce/single-product/related.php version 3.0.0 is out of date. The core version is 3.9.0 flatsome/woocommerce/single-product/review.php flatsome/woocommerce/single-product/sale-flash.php flatsome/woocommerce/single-product/share.php flatsome/woocommerce/single-product/short-description.php flatsome/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0 flatsome/woocommerce/single-product/title.php flatsome/woocommerce/single-product/up-sells.php flatsome/woocommerce/single-product-reviews.php version 3.5.0 is out of date. The core version is 4.3.0 flatsome/woocommerce/single-product.php Outdated Templates: ? Learn how to update ### Action Scheduler ### Complete: 15,620 Oldest: 2020-07-08 12:54:35 +0300 Newest: 2020-07-15 13:31:02 +0300 Failed: 18 Oldest: 2019-03-06 08:03:16 +0300 Newest: 2019-04-25 13:32:58 +0300 Pending: 2 Oldest: 2020-07-16 10:24:09 +0300 Newest: 2020-07-22 13:31:02 +0300
Hi again @lawchumba. Thanks for the system report. We’ve had some bug reports about this and the developers are looking into it. In the meantime, a contributor has suggested the a resolution.
If you’d like to try that while our developers are working on the issue, please be sure to first create a backup of your database. Otherwise, you can follow along in Github for an update.
We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.
- The topic ‘Fatal Error’ is closed to new replies.