• Resolved lawchumba

    (@lawchumba)


    WordPress database error: [Unknown column ‘layout’ in ‘field list’]
    SELECT name, type, locale, title, content, content_data, status, source, date_created, date_reminder, is_snoozable, layout, image FROM wp_wc_admin_notes WHERE note_id = 1 LIMIT 1

    Fatal error: Uncaught Exception: Invalid data store for admin note. in /home2/shopikac/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Notes/DataStore.php:127 Stack trace: #0 /home2/shopikac/public_html/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(159): Automattic\WooCommerce\Admin\Notes\DataStore->read(Object(Automattic\WooCommerce\Admin\Notes\WC_Admin_Note)) #1 /home2/shopikac/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Notes/WC_Admin_Note.php(87): WC_Data_Store->read(Object(Automattic\WooCommerce\Admin\Notes\WC_Admin_Note)) #2 /home2/shopikac/public_html/wp-content/plugins/woocommerce/includes/admin/notes/class-wc-notes-run-db-update.php(273): Automattic\WooCommerce\Admin\Notes\WC_Admin_Note->__construct(‘1’) #3 /home2/shopikac/public_html/wp-includes/class-wp-hook.php(287): WC_Notes_Run_Db_Update::show_reminder(Object(WP_Screen)) #4 /home2/shopikac/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #5 /home2/sho in /home2/shopikac/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Notes/DataStore.php on line 127
    There has been a critical error on your website.

    I can’t access admin panel or products, please help.

    • This topic was modified 4 years, 8 months ago by lawchumba.
Viewing 7 replies - 1 through 7 (of 7 total)
  • mother.of.code

    (@imazed)

    The Mother of Code

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce. If you can’t access the dashboard, a different approach can be found here
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter lawchumba

    (@lawchumba)

    Did all the process but I’m still experiencing the same problem.

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @lawchumba. What version of WooCommerce are you running on your site? If this error is new, I’m thinking that you may have updated to WooCommerce 4.3. In that case, do you also have WooCommerce Admin installed? If so, can you please deactivate it or delete the folder via FTP and see if that resolves the error? WooCommerce Admin is built into WooCommerce since WooCommerce 4.0.

    If the issue persists, please share your system report with me. You can find it by going to WooCommerce > Status > Get system report and then click Copy for support to be able to paste it in your reply.

    Thread Starter lawchumba

    (@lawchumba)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.shopika.co.ke
    Site address (URL): https://www.shopika.co.ke
    WC Version: 4.3.0
    REST API Version: ? 1.0.10
    WC Blocks Version: ? 2.7.1
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.3.0
    Log Directory Writable: ?
    WP Version: 5.4.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: ?
    WP Cron: ?
    Language: en_GB
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.19
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.71.0
    OpenSSL/1.1.1g
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.41-84.1
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
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    WC Database Prefix: wp_
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    Database Data Size: 88.12MB
    Database Index Size: 38.77MB
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    wp_uap_landing_commissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_uap_mlm_relations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_uap_notifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_uap_offers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_uap_offers_affiliates_reference: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_uap_payments: Data: 0.06MB + Index: 0.00MB + Engine MyISAM
    wp_uap_ranks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_uap_ranks_history: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_uap_referrals: Data: 0.60MB + Index: 0.12MB + Engine MyISAM
    wp_uap_ref_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_uap_reports: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_uap_visits: Data: 1.45MB + Index: 0.14MB + Engine MyISAM
    wp_um_metadata: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_usermeta: Data: 5.29MB + Index: 2.49MB + Engine MyISAM
    wp_users: Data: 0.34MB + Index: 0.28MB + Engine MyISAM
    wp_user_registration_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wbbm_bus_booking_list: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wbtm_bus_booking_list: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_daily_analysis: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wcfm_detailed_analysis: Data: 0.04MB + Index: 0.01MB + Engine MyISAM
    wp_wcfm_enquiries: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_enquiries_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_enquiries_response: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_following_followers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_marketplace_affiliate_orders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_marketplace_affiliate_orders_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_marketplace_orders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_marketplace_orders_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_marketplace_product_multivendor: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_marketplace_refund_request: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_marketplace_reverse_withdrawal: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_marketplace_reviews: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_marketplace_reviews_response: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_marketplace_review_rating_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_marketplace_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_marketplace_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_marketplace_store_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_marketplace_vendor_ledger: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_marketplace_withdraw_request: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_marketplace_withdraw_request_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_membership_subscription: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_messages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_messages_modifier: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_messages_stat: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_support: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_support_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcfm_support_response: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcj_track_users: Data: 0.06MB + Index: 0.01MB + Engine MyISAM
    wp_wcmp_cust_answers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcmp_cust_questions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcmp_products_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcmp_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcmp_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcmp_vendor_orders: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wcmp_visitors_stats: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
    wp_wcpdf_invoice_number: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_cancel_orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_customer_lookup: Data: 0.08MB + Index: 0.06MB + Engine MyISAM
    wp_wc_download_log: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_product_lookup: Data: 0.49MB + Index: 0.36MB + Engine MyISAM
    wp_wc_order_stats: Data: 0.32MB + Index: 0.22MB + Engine MyISAM
    wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
    wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_weforms_entries: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_weforms_entrymeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woo_points_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woo_wallet_transactions: Data: 0.59MB + Index: 0.16MB + Engine MyISAM
    wp_woo_wallet_transaction_meta: Data: 0.19MB + Index: 0.15MB + Engine MyISAM
    wp_wpam_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpam_affiliates: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wp_wpam_affiliates_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpam_creatives: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpam_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpam_impressions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpam_messages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpam_paypal_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpam_tracking_tokens: Data: 0.57MB + Index: 0.08MB + Engine MyISAM
    wp_wpam_tracking_tokens_purchase_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpam_transactions: Data: 0.06MB + Index: 0.01MB + Engine MyISAM
    wp_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wplc_chat_msgs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_chat_ratings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_chat_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_chat_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_custom_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_departments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_roi_conversions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_roi_goals: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_webhooks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmm_subscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_vendors_commissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_vendors_commissions_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_vendors_payments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_vendors_payments_relationship: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcaf_affiliates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcaf_clicks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcaf_commissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcaf_commission_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcaf_payments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcaf_payment_commission: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcaf_payment_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_indexable: Data: 3.05MB + Index: 1.00MB + Engine MyISAM
    wp_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_primary_term: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_seo_links: Data: 0.07MB + Index: 0.02MB + Engine MyISAM
    wp_yoast_seo_meta: Data: 0.66MB + Index: 0.56MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    advert: 1
    adverts-pricing: 2
    attachment: 1043
    bdotcom_bm: 1
    blocks: 4
    customize_changeset: 9
    dc_commission: 36
    download: 1
    edd_log: 1
    edd_payment: 1
    es_template: 2
    fmemailverification: 1
    form-maker: 1
    frm_form_actions: 10
    frm_styles: 1
    goft_wpjm_schedule: 1
    it_exchange_prod: 2
    it_exchange_tran: 1
    jetpack_migration: 2
    job_listing: 1
    jp_img_sitemap: 1
    jp_sitemap: 1
    jp_sitemap_master: 1
    jp_vid_sitemap: 1
    mc4wp-form: 1
    ml-slide: 5
    ml-slider: 5
    mpesaipn: 6126
    nav_menu_item: 10
    nf_sub: 29
    oembed_cache: 2
    page: 53
    popup: 1
    popup_theme: 6
    post: 137
    postman_sent_mail: 3
    product: 232
    responsive_accordion: 1
    revision: 1141
    shop_coupon: 8
    shop_order: 13716
    shop_order_refund: 21
    shop_order_vendor: 31
    sp_wps_shortcodes: 1
    ufaq: 1
    um_directory: 1
    um_form: 3
    user_registration: 1
    wbtm_bus: 2
    wc_product_table: 2
    wcmp_transaction: 10
    woc_hour: 1
    wpforms: 1
    wpl_wcslider: 2
    wpt_product_table: 1
    wpuf_contact_form: 9
    wpuf_input: 27
    xlwcty_thankyou: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?Error messages should not be shown to visitors.
    
    ### Active Plugins (2) ###
    
    Product CSV Import Export (BASIC): by WebToffee – 1.8.1 – Installed version not tested with active version of WooCommerce 4.3.0
    WooCommerce: by Automattic – 4.3.0
    
    ### Inactive Plugins (34) ###
    
    Add to Cart Button Custom Text: by Enrique J. Ros – 2.3.0 – Installed version not tested with active version of WooCommerce 4.3.0
    Affiliates Manager Google reCAPTCHA Integration: by wp.insider
    affmngr – 1.0.6
    
    Akismet Anti-Spam: by Automattic – 4.1.6
    Bulk Actions Select All: by Jesper van Engelen – 1.1.1
    Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.3
    Coinbase Commerce: by Coinbase Commerce – 1.1.4 – Installed version not tested with active version of WooCommerce 4.3.0
    Download Plugins and Themes from Dashboard: by Algoritmika Ltd – 1.7.0
    Formidable Forms: by Strategy11 – 4.06
    Form Maker: by 10Web Form Builder Team – 1.13.40
    Gravity Forms: by rocketgenius – 2.3.1.10
    Gutenberg: by Gutenberg Team – 8.5.1
    Indeed Ultimate Affiliate Pro: by indeed – 4.8
    Jetpack by WordPress.com: by Automattic – 8.7.1
    Kadence WooCommerce Email Designer: by Kadence WP – 1.4.3
    Login/Signup Popup ( Inline Form + Woocommerce ): by XootiX – 2.1 – Installed version not tested with active version of WooCommerce 4.3.0
    MPesa For WooCommerce: by Osen Concepts Kenya < hi@osen.co.ke > – 1.20.66 – Installed version not tested with active version of WooCommerce 4.3.0
    Mstoreapp Mobile App: by Mstoreapp – 8.0.1
    PesaPress: by alloykenya – 2.2.5
    Redux Framework: by Team Redux – 3.6.18
    TeraWallet: by WCBeginner – 1.3.15 – Installed version not tested with active version of WooCommerce 4.3.0
    TheBunch KE Pesapal Woocommerce: by rixeo – 1.4.3 – Installed version not tested with active version of WooCommerce 4.3.0
    User Menus: by Code Atlantic – 1.2.3
    User Registration: by WPEverest – 1.8.4
    Where Did You Hear About Us Checkout Field for WooCommerce: by Wooassist – 1.1.2 – Installed version not tested with active version of WooCommerce 4.3.0
    WooCommerce Bulk Stock Management: by WooCommerce – 2.2.7 – Installed version not tested with active version of WooCommerce 4.3.0
    WooCommerce Google Analytics Integration: by WooCommerce – 1.4.22 – Installed version not tested with active version of WooCommerce 4.3.0
    WooCommerce Open Close: by Pluginbazar – 4.1.4 – Installed version not tested with active version of WooCommerce 4.3.0
    WooCommerce Sequential Order Numbers: by SkyVerge – 1.9.5 – Installed version not tested with active version of WooCommerce 4.3.0
    WordPress Persistent Login: by Luke Seager – 1.3.12
    WP 404 Auto Redirect to Similar Post: by hwk-fr – 1.0.3
    WP Affiliate Manager: by wp.insider
    wpaffiliatemgr – 2.7.5
    
    WP Fastest Cache: by Emre Vona – 0.9.0.8
    WP Maintenance Mode: by Designmodo – 2.2.4
    Yoast SEO: by Team Yoast – 14.5 – Installed version not tested with active version of WooCommerce 4.3.0
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: KES (KSh)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #7373 - /all-products/
    Basket: #7 - /cart/
    Checkout: #8 - /checkout/
    My account: ? Page does not contain the shortcode.
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Flatsome
    Version: 3.8.1
    Author URL: https://www.uxthemes.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
    personally we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: flatsome/woocommerce/archive-product.php
    flatsome/woocommerce/cart/cart-empty.php
    flatsome/woocommerce/cart/cart-shipping.php version 3.5.0 is out of date. The core version is 3.6.0
    flatsome/woocommerce/cart/cart.php version 3.5.0 is out of date. The core version is 3.8.0
    flatsome/woocommerce/checkout/form-checkout.php
    flatsome/woocommerce/checkout/form-coupon.php
    flatsome/woocommerce/checkout/thankyou.php version 3.2.0 is out of date. The core version is 3.7.0
    flatsome/woocommerce/content-product.php version 3.4.0 is out of date. The core version is 3.6.0
    flatsome/woocommerce/content-product_cat.php
    flatsome/woocommerce/content-single-product.php version 3.4.0 is out of date. The core version is 3.6.0
    flatsome/woocommerce/content-widget-product.php
    flatsome/woocommerce/global/breadcrumb.php
    flatsome/woocommerce/global/quantity-input.php version 3.4.0 is out of date. The core version is 4.0.0
    flatsome/woocommerce/global/wrapper-end.php
    flatsome/woocommerce/global/wrapper-start.php
    flatsome/woocommerce/loop/loop-end.php
    flatsome/woocommerce/loop/loop-start.php
    flatsome/woocommerce/loop/pagination.php
    flatsome/woocommerce/loop/result-count.php version 3.3.0 is out of date. The core version is 3.7.0
    flatsome/woocommerce/loop/sale-flash.php
    flatsome/woocommerce/myaccount/form-login.php version 3.5.0 is out of date. The core version is 4.1.0
    flatsome/woocommerce/myaccount/navigation.php
    flatsome/woocommerce/notices/error.php version 3.5.0 is out of date. The core version is 3.9.0
    flatsome/woocommerce/notices/notice.php version 3.5.0 is out of date. The core version is 3.9.0
    flatsome/woocommerce/notices/success.php version 3.5.0 is out of date. The core version is 3.9.0
    flatsome/woocommerce/product-searchform.php
    flatsome/woocommerce/single-product/photoswipe.php
    flatsome/woocommerce/single-product/price.php
    flatsome/woocommerce/single-product/product-image.php
    flatsome/woocommerce/single-product/product-thumbnails.php
    flatsome/woocommerce/single-product/rating.php version 3.1.0 is out of date. The core version is 3.6.0
    flatsome/woocommerce/single-product/related.php version 3.0.0 is out of date. The core version is 3.9.0
    flatsome/woocommerce/single-product/review.php
    flatsome/woocommerce/single-product/sale-flash.php
    flatsome/woocommerce/single-product/share.php
    flatsome/woocommerce/single-product/short-description.php
    flatsome/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0
    flatsome/woocommerce/single-product/title.php
    flatsome/woocommerce/single-product/up-sells.php
    flatsome/woocommerce/single-product-reviews.php version 3.5.0 is out of date. The core version is 4.3.0
    flatsome/woocommerce/single-product.php
    
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### Action Scheduler ###
    
    Complete: 15,620
    Oldest: 2020-07-08 12:54:35 +0300
    Newest: 2020-07-15 13:31:02 +0300
    
    Failed: 18
    Oldest: 2019-03-06 08:03:16 +0300
    Newest: 2019-04-25 13:32:58 +0300
    
    Pending: 2
    Oldest: 2020-07-16 10:24:09 +0300
    Newest: 2020-07-22 13:31:02 +0300
    
    
    Thread Starter lawchumba

    (@lawchumba)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.shopika.co.ke
    Site address (URL): https://www.shopika.co.ke
    WC Version: 4.3.0
    REST API Version: ? 1.0.10
    WC Blocks Version: ? 2.7.1
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.3.0
    Log Directory Writable: ?
    WP Version: 5.4.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: ?
    WP Cron: ?
    Language: en_GB
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.19
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.71.0
    OpenSSL/1.1.1g
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.41-84.1
    Max Upload Size: 64 MB
    Default Timezone is UTC: ? Default timezone is Africa/Nairobi - it should be UTC
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 4.3.0
    WC Database Prefix: wp_
    Total Database Size: 126.92MB
    Database Data Size: 88.15MB
    Database Index Size: 38.77MB
    wp_woocommerce_sessions: Data: 0.20MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_downloadable_product_permissions: Data: 0.03MB + Index: 0.04MB + Engine MyISAM
    wp_woocommerce_order_items: Data: 0.69MB + Index: 0.41MB + Engine MyISAM
    wp_woocommerce_order_itemmeta: Data: 5.69MB + Index: 4.04MB + Engine MyISAM
    wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_actions: Data: 3.84MB + Index: 1.24MB + Engine MyISAM
    wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_actionscheduler_logs: Data: 2.94MB + Index: 1.85MB + Engine MyISAM
    wp_aff_affiliates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_aff_affiliates_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_aff_hits: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_aff_referrals: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
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    wp_wc_order_stats: Data: 0.32MB + Index: 0.22MB + Engine MyISAM
    wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
    wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_weforms_entries: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_weforms_entrymeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woo_points_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woo_wallet_transactions: Data: 0.59MB + Index: 0.16MB + Engine MyISAM
    wp_woo_wallet_transaction_meta: Data: 0.19MB + Index: 0.15MB + Engine MyISAM
    wp_wpam_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpam_affiliates: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wp_wpam_affiliates_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpam_creatives: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpam_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpam_impressions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpam_messages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpam_paypal_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpam_tracking_tokens: Data: 0.57MB + Index: 0.08MB + Engine MyISAM
    wp_wpam_tracking_tokens_purchase_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpam_transactions: Data: 0.06MB + Index: 0.01MB + Engine MyISAM
    wp_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wplc_chat_msgs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_chat_ratings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_chat_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_chat_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_custom_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_departments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_roi_conversions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_roi_goals: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_webhooks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmm_subscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_vendors_commissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_vendors_commissions_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_vendors_payments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_vendors_payments_relationship: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcaf_affiliates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcaf_clicks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcaf_commissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcaf_commission_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcaf_payments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcaf_payment_commission: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcaf_payment_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_indexable: Data: 3.05MB + Index: 1.00MB + Engine MyISAM
    wp_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_primary_term: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_seo_links: Data: 0.07MB + Index: 0.02MB + Engine MyISAM
    wp_yoast_seo_meta: Data: 0.66MB + Index: 0.56MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    advert: 1
    adverts-pricing: 2
    attachment: 1043
    bdotcom_bm: 1
    blocks: 4
    customize_changeset: 9
    dc_commission: 36
    download: 1
    edd_log: 1
    edd_payment: 1
    es_template: 2
    fmemailverification: 1
    form-maker: 1
    frm_form_actions: 10
    frm_styles: 1
    goft_wpjm_schedule: 1
    it_exchange_prod: 2
    it_exchange_tran: 1
    jetpack_migration: 2
    job_listing: 1
    jp_img_sitemap: 1
    jp_sitemap: 1
    jp_sitemap_master: 1
    jp_vid_sitemap: 1
    mc4wp-form: 1
    ml-slide: 5
    ml-slider: 5
    mpesaipn: 6126
    nav_menu_item: 10
    nf_sub: 29
    oembed_cache: 2
    page: 53
    popup: 1
    popup_theme: 6
    post: 137
    postman_sent_mail: 3
    product: 232
    responsive_accordion: 1
    revision: 1141
    shop_coupon: 8
    shop_order: 13716
    shop_order_refund: 21
    shop_order_vendor: 31
    sp_wps_shortcodes: 1
    ufaq: 1
    um_directory: 1
    um_form: 3
    user_registration: 1
    wbtm_bus: 2
    wc_product_table: 2
    wcmp_transaction: 10
    woc_hour: 1
    wpforms: 1
    wpl_wcslider: 2
    wpt_product_table: 1
    wpuf_contact_form: 9
    wpuf_input: 27
    xlwcty_thankyou: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?Error messages should not be shown to visitors.
    
    ### Active Plugins (28) ###
    
    Redux Framework: by Team Redux – 3.6.18
    Add to Cart Button Custom Text: by Enrique J. Ros – 2.3.0 – Installed version not tested with active version of WooCommerce 4.3.0
    Affiliates Manager Google reCAPTCHA Integration: by wp.insider
    affmngr – 1.0.6
    
    Akismet Anti-Spam: by Automattic – 4.1.6
    Bulk Actions Select All: by Jesper van Engelen – 1.1.1
    Coinbase Commerce: by Coinbase Commerce – 1.1.4 – Installed version not tested with active version of WooCommerce 4.3.0
    Download Plugins and Themes from Dashboard: by Algoritmika Ltd – 1.7.0
    Login/Signup Popup ( Inline Form + Woocommerce ): by XootiX – 2.1 – Installed version not tested with active version of WooCommerce 4.3.0
    Form Maker: by 10Web Form Builder Team – 1.13.40
    Formidable Forms: by Strategy11 – 4.06
    Gutenberg: by Gutenberg Editor Team – 8.5.1
    Indeed Ultimate Affiliate Pro: by indeed – 4.8
    Jetpack by WordPress.com: by Automattic – 8.7.1
    Kadence WooCommerce Email Designer: by Kadence WP – 1.4.3
    MPesa For WooCommerce: by Osen Concepts Kenya  – 1.20.66 – Installed version not tested with active version of WooCommerce 4.3.0
    PesaPress: by alloykenya – 2.2.5
    Product CSV Import Export (BASIC): by WebToffee – 1.8.1 – Installed version not tested with active version of WooCommerce 4.3.0
    TheBunch KE Pesapal Woocommerce: by rixeo – 1.4.3 – Installed version not tested with active version of WooCommerce 4.3.0
    User Menus: by Code Atlantic – 1.2.3
    User Registration: by WPEverest – 1.8.4
    Where Did You Hear About Us Checkout Field for WooCommerce: by Wooassist – 1.1.2 – Installed version not tested with active version of WooCommerce 4.3.0
    WooCommerce Open Close: by Pluginbazar – 4.1.4 – Installed version not tested with active version of WooCommerce 4.3.0
    Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.3
    TeraWallet: by WCBeginner – 1.3.15 – Installed version not tested with active version of WooCommerce 4.3.0
    WooCommerce Bulk Stock Management: by WooCommerce – 2.2.7 (update to version 2.2.28 is available) – Installed version not tested with active version of WooCommerce 4.3.0
    WooCommerce Google Analytics Integration: by WooCommerce – 1.4.22 – Installed version not tested with active version of WooCommerce 4.3.0
    WooCommerce Sequential Order Numbers: by SkyVerge – 1.9.5 – Installed version not tested with active version of WooCommerce 4.3.0
    WooCommerce: by Automattic – 4.3.0
    
    ### Inactive Plugins (6) ###
    
    WordPress Persistent Login: by Luke Seager – 1.3.12
    WP 404 Auto Redirect to Similar Post: by hwk-fr – 1.0.3
    WP Affiliate Manager: by wp.insider
    wpaffiliatemgr – 2.7.5
    
    WP Fastest Cache: by Emre Vona – 0.9.0.8
    WP Maintenance Mode: by Designmodo – 2.2.4
    Yoast SEO: by Team Yoast – 14.5 – Installed version not tested with active version of WooCommerce 4.3.0
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: KES (KShs)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #7373 - /all-products/
    Basket: #7 - /cart/
    Checkout: #8 - /checkout/
    My account: ? Page does not contain the shortcode.
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Flatsome
    Version: 3.8.1
    Author URL: https://www.uxthemes.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
    personally we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: flatsome/woocommerce/archive-product.php
    flatsome/woocommerce/cart/cart-empty.php
    flatsome/woocommerce/cart/cart-shipping.php version 3.5.0 is out of date. The core version is 3.6.0
    flatsome/woocommerce/cart/cart.php version 3.5.0 is out of date. The core version is 3.8.0
    flatsome/woocommerce/checkout/form-checkout.php
    flatsome/woocommerce/checkout/form-coupon.php
    flatsome/woocommerce/checkout/thankyou.php version 3.2.0 is out of date. The core version is 3.7.0
    flatsome/woocommerce/content-product.php version 3.4.0 is out of date. The core version is 3.6.0
    flatsome/woocommerce/content-product_cat.php
    flatsome/woocommerce/content-single-product.php version 3.4.0 is out of date. The core version is 3.6.0
    flatsome/woocommerce/content-widget-product.php
    flatsome/woocommerce/global/breadcrumb.php
    flatsome/woocommerce/global/quantity-input.php version 3.4.0 is out of date. The core version is 4.0.0
    flatsome/woocommerce/global/wrapper-end.php
    flatsome/woocommerce/global/wrapper-start.php
    flatsome/woocommerce/loop/loop-end.php
    flatsome/woocommerce/loop/loop-start.php
    flatsome/woocommerce/loop/pagination.php
    flatsome/woocommerce/loop/result-count.php version 3.3.0 is out of date. The core version is 3.7.0
    flatsome/woocommerce/loop/sale-flash.php
    /home2/shopikac/public_html/wp-content/plugins/easy-login-woocommerce//templates//xoo-el-wc-form-login.php
    flatsome/woocommerce/myaccount/navigation.php
    flatsome/woocommerce/notices/error.php version 3.5.0 is out of date. The core version is 3.9.0
    flatsome/woocommerce/notices/notice.php version 3.5.0 is out of date. The core version is 3.9.0
    flatsome/woocommerce/notices/success.php version 3.5.0 is out of date. The core version is 3.9.0
    flatsome/woocommerce/product-searchform.php
    flatsome/woocommerce/single-product/photoswipe.php
    flatsome/woocommerce/single-product/price.php
    flatsome/woocommerce/single-product/product-image.php
    flatsome/woocommerce/single-product/product-thumbnails.php
    flatsome/woocommerce/single-product/rating.php version 3.1.0 is out of date. The core version is 3.6.0
    flatsome/woocommerce/single-product/related.php version 3.0.0 is out of date. The core version is 3.9.0
    flatsome/woocommerce/single-product/review.php
    flatsome/woocommerce/single-product/sale-flash.php
    flatsome/woocommerce/single-product/share.php
    flatsome/woocommerce/single-product/short-description.php
    flatsome/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0
    flatsome/woocommerce/single-product/title.php
    flatsome/woocommerce/single-product/up-sells.php
    flatsome/woocommerce/single-product-reviews.php version 3.5.0 is out of date. The core version is 4.3.0
    flatsome/woocommerce/single-product.php
    
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### Action Scheduler ###
    
    Complete: 15,620
    Oldest: 2020-07-08 12:54:35 +0300
    Newest: 2020-07-15 13:31:02 +0300
    
    Failed: 18
    Oldest: 2019-03-06 08:03:16 +0300
    Newest: 2019-04-25 13:32:58 +0300
    
    Pending: 2
    Oldest: 2020-07-16 10:24:09 +0300
    Newest: 2020-07-22 13:31:02 +0300
    
    
    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi again @lawchumba. Thanks for the system report. We’ve had some bug reports about this and the developers are looking into it. In the meantime, a contributor has suggested the a resolution.

    If you’d like to try that while our developers are working on the issue, please be sure to first create a backup of your database. Otherwise, you can follow along in Github for an update.

    Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Fatal Error’ is closed to new replies.