Fatal error !

  • Resolved juliendlp

    (@juliendlp)


    5 years, 9 months ago

    Hello,

    I updated the plugin this afternoon but got an error. Then I tried to downgrade and now uninstall it but nothing works I still get this error on my home page which is really annoying.

    Could you pls help I need to fix that quickly for the client. 

    
Fatal error: require_once(): Failed opening required '/home/dlptheatre/ecole-theatrale.com/wp-content/plugins/date-time-picker-field/includes/class.settings-api.php' (include_path='.:/opt/cpanel/ea-php72/root/usr/share/pear') in /home/dlptheatre/ecole-theatrale.com/wp-content/plugins/date-time-picker-field/date-time-picker-field.php on line 50

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @juliendlp sorry for this issue.
    Try deleting the plugin (last resource with FTP) and installing again from the start. The error you’re getting doesn’t seem to reflect the latest version of the files, seems like a very old version of the plugin. What PHP version are you using?

    Thread Starter juliendlp

    (@juliendlp)

    I already did that a few times but this doesn’t change anything to my issue :/

    Yes I guess this was an old version.

    I’m using php 7.2.

    I don’t understand why there is still this message even after uninstalling the plugin. The only repository where it has files is in /plugins right ?

    I’m really becoming mad ://

    Thank you for your help ??

    @juliendlp it could be some kind of cache. Did you try to delete the plugin files from the server using FTP directly? Deleting the /date-time-picker-field/ folder directly from the /plugins/ folder? The plugin doesn’t have files anywhere else.

    PHP version is good, so not sure what triggered the error in the first place. Maybe a conflict with some other plugin, but I’ll keep an eye on this and test different things.

    So here are my suggested steps:
    – Delete the folder of the plugin using FTP
    – If the latest version doesn’t work, manually download version 1.7.6 which should be stable enough.

    Let me know if the problem persists.

Viewing 3 replies - 1 through 3 (of 3 total)
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