• Resolved themps

    (@themps)


    I am getting a fatal error after activating the plugin.

    The free version errors on the eventbrite page in dashboard.

    I also bought the pro version (little disappointed it broke it) and before the pro version I could at least access the Import Eventbrite tab in the dashboard. Any ideas? Site works fine after deactivating. I’m using Divi theme and Events Manager and Wordfence a number of others but they are fairly common and aren’t optional.

    Fatal error: Uncaught Error: Class ‘Import_Eventbrite_Events_Pro_Manage_Import’ not found in /home1/domainname.com/wp-content/plugins/import-eventbrite-events/import-eventbrite-events.php:66 Stack trace: #0 /home1/domainname.com/wp-content/plugins/import-eventbrite-events/import-eventbrite-events.php(246): Import_Eventbrite_Events::instance() #1 /home1/domainname.com/wp-content/plugins/import-eventbrite-events/import-eventbrite-events.php(263): run_import_eventbrite_events() #2 /home1/domainname.com/wp-settings.php(305): include_once(‘/home1/…’) #3 /home1/domainname.com/wp-config.php(96): require_once(‘/home1/…’) #4 /home1/domainname.com/wp-load.php(37): require_once(‘/home1/…’) #5 /home1/domainname.com/wp-admin/admin.php(31): require_once(‘/home1/…’) #6 /home1/domainname.com/wp-admin/index.php(10): require_once(‘/home1/…’) #7 {main} thrown in /home1/domainname.com/wp-content/plugins/import-eventbrite-events/import-eventbrite-events.php on line 66

    Fatal error: Uncaught Error: Class ‘Import_Eventbrite_Events_Pro_Manage_Import’ not found in /home1/domainname.com/wp-content/plugins/import-eventbrite-events/import-eventbrite-events.php:66 Stack trace: #0 /home1/domainname.com/wp-content/plugins/import-eventbrite-events/import-eventbrite-events.php(246): Import_Eventbrite_Events::instance() #1 /home1/domainname.com/wp-content/plugins/import-eventbrite-events/import-eventbrite-events.php(263): run_import_eventbrite_events() #2 /home1/domainname.com/wp-settings.php(305): include_once(‘/home1/…’) #3 /home1/domainname.com/wp-config.php(96): require_once(‘/home1/…’) #4 /home1/domainname.com/wp-load.php(37): require_once(‘/home1/…’) #5 /home1/domainname.com/wp-admin/admin.php(31): require_once(‘/home1/…’) #6 /home1/domainname.com/wp-admin/plugins.php(10): require_once(‘/home1/…’) #7 {main} thrown in /home1/domainname.com/wp-content/plugins/import-eventbrite-events/import-eventbrite-events.php on line 66

    • This topic was modified 6 years, 6 months ago by themps.
    • This topic was modified 6 years, 6 months ago by themps.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello @themps,

    Can you please update first latest version of Eventbrite events pro.then try to active eventbrite free version .still you facing error can you contact us on our website.because pro support is not available here.

    Thanks

    Thread Starter themps

    (@themps)

    Ok, I tried that seems to only break when using Pro version. Free version seems to work by itself. But then I have to deactivate both to fix it once the pro version is activated.

    Plugin Author Xylus Themes

    (@xylus)

    Hello @themps,

    Please contact our site support if still issue. You need to install first free version and then pro.

    Thanks

    Thread Starter themps

    (@themps)

    I did install free then pro.

    I am hesitant to reactivate because it’s a production site and it errors out the entire site not just the backend with that when it’s activated.

    • This reply was modified 6 years, 6 months ago by themps.

    Hello @themps,

    Can you please contact us on our website for support.so we can check it out exact isuee.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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