Fatal Error :(

  • Resolved cleverframes

    (@cleverframes)


    7 years, 4 months ago

    Hi, first of all I love this plugin!
    It was working like a charm, unfortunately since I upgraded the network (multisite) to 4.9 after a couple of weeks of tests on the main site, all the websites went “white”.
    I had to disable it and then I tried to activate it again, either on the network or on individual sites, but without success.
    It suddenly triggers a fatal error, so I guess some update of other plugins created a conflict, but I am really out of clues about how to find which one (being a multisite installation, I have hundreds of plugin, custom loaded per website).
    The weird thing is that it worked on the main site for two weeks, and there most of the plugins are active, then all the websites had the issue (including the main one) when I upgraded the network.
    Everything is actually under development so not a tragedy, but I would like to fix the issue because having so many plugins loaded everywhere makes really little sense, it slow down the website and it is a huge security break.
    Any suggestion really appreciated.
    (if you experience issues whit the website it is another problem with our CDN that we are trying to fix, lucky days indeed..)

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jeff Sterup

    (@foomagoo)

    Can you tell me any errors that are in your PHP error log? Or can you turn on WP_DEBUG in your wp-config.php file and let me know what is printed to the screen?

    Thread Starter cleverframes

    (@cleverframes)

    Hi Jeff, apologize for the late answer, I just noticed your response, and thank you.
    I turned on WP_DEBUG and no error at all is displayed (related to this plugin, there is a non blocking issue with my child theme instead), and I just tried again and no error in error_log too. I also turned on PHP debug, nothing happened, I have also finished my debugging options…
    Regards

    Plugin Author Jeff Sterup

    (@foomagoo)

    I have released version 9.3.1. That should fix the out of memory error. It should also fix a problem with maintaining the load order.

    Thread Starter cleverframes

    (@cleverframes)

    Hi Jeff, you rock! ??
    I will test it and I will let you know asap
    Regards

    Thread Starter cleverframes

    (@cleverframes)

    Hi Jeff,
    I can confirm that the issue is fixed.
    Thank you very much, I am impressed.
    Great work and outstanding support!
    Kindest regards

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Fatal Error :(’ is closed to new replies.