Fatal Error

@waqasafzal

Probably a duplicate of this topic.

dwinden

Ok i have unchecked the Schedule Database Backups

and then these two messages appeared on top the screen:

The file path entered for the log location does not appear to be valid. it has been reset to: /hermes/walnaweb05a/b2657/—-/wp-content/uploads/ithemes-security/logs

The file path entered for the backup file location does not appear to be valid. it has been reset to: /hermes/walnaweb05a/b2657/—–/wp-content/uploads/ithemes-security/backups

(— are just to replace names)

is everything ok – should now i wait for some times if the error appear again or not ?

@waqasafzal

Yes, everything is ok. Simply monitor the website and see whether the issue persists or whether it is resolved.

In the meantime investigate alternative solutions for scheduling automatic database\website backups.

dwinden

@waqasafzal

If you require no further assistance please mark this topic as ‘resolved’.

dwinden

I am still monitoring the status of website and for now i did not saw fatal error again

so thinking if should i enable Schedule Database Backups option again or keep it same – for now there is no other option to take backups

@waqasafzal

Ok, before enabling the Scheduled Database Backups option again follow the procedure below.

In the Exclude Tables setting of the Database Backups section on the iTSec plugin Settings page make sure the:

[prefix]_itsec_temp,
[prefix]_itsec_lockouts,
[prefix]_itsec_log

tables are excluded from the backup.
(Where [prefix] should be substituted with your database tables prefix).

Next check for the presence of wp-content/uploads/ithemes-security/backup.lock folder. Delete the folder manually if it exists.

Now login to your database using phpMyAdmin and if necessary select your database.

To view your database structure, click the Structure tab at the top of your phpMyAdmin window. In the Structure window, you can view the table names, the number of records in each table, the size of each table etc.

Identify the table(s) with 10000s or 100000s records.
Exclude that (those) table(s) from the iTSec plugin Database Backup.

Then try and create a backup manually. Click on the Create Database Backup button (it’s under the Backups tab). If the manual Database Backup completes successfully study the excluded tables. Ask yourself: what data is stored in that (those) table(s) ? Is there any point in including the data of those tables in a backup ? Can I delete all records from this (those) table(s)?
Often there are log tables holding many many many records of data which is useless.

In other words try and reduce the database footprint(size) if possible.

Once you are confident the database footprint is minimized and a manual Database Backup works you can try and enable the Scheduled Database Backups setting again …

dwinden

now this is very technical

@waqasafzal

So find someone technical to do it for you.
The in my previous post provided procedure is not that complicated.

dwinden