fatal error

Let’s get you back into the admin dashboard first:

1. Remove the WP_CACHE define from wp-config.php. It looks like define( ‘WP_CACHE’, true );
2. Check your .htaccess file for entries between # BEGIN W3TC and # END W3TC (if they exist) and remove them.
3. Delete wp-content/advanced-cache.php (which i see you did but just saying this in case u had renamed it back).

Let us know if that helps you get back in.
Kimberly

• This reply was modified 8 years, 2 months ago by Kimberly.

Thanks Kimberly….. unfortunately no luck.

I’ve deleted wp-cache define as suggested
There were no entries in .htaccess to delete
I’ve disabled advanced-cache.php

I’ve also refreshed all wordpress core files except wp-content and wp-config.

I still can’t access admin….. in fact now nothing loads at all, just a white screen….

help!!!!!

Ok lets try some other things:

• If you haven’t done so, delete the /wp-content/cache folder.
• Next, lets try increasing your memory limit. In your wp-config.php add: define('WP_MEMORY_LIMIT', '64M');

Try accessing admin now. If that doesn’t work let’s try disabling all your plugins (they wont be deleted):

• Jumping into FTP and rename your plugins directory (located in /wpcontent) to something else like old-plugins. Now see if you can access admin now.

If that doesnt work then back in your wp-config.php put in:

error_reporting(E_ALL); 
ini_set('display_errors', 1);
define( 'WP_DEBUG', true);

This will output a bunch of error messages on screen, if any. See if you can find anything useful. And, or post the results here.

• This reply was modified 8 years, 2 months ago by Kimberly.

Thanks Kimberley, really appreciate your help…..

I’ve deleted the cache folder, increased the memory, plugins were already disabled, then I added the debug code.

I’m still getting a white screen, can’t access admin, no error messages were output….

You need to reload your WordPress Core files. The errors are complaining that functions aren’t available in the WordPress Core. Basically, FTP a copy of WordPress over-top of the version that is already there, especially the wp-includes directory since that’s where most of the errors are coming from.

Thanks Asheboro, but I’ve done that already…. refreshed everything except wp-config.php and wp-contents.

ok, just refreshed wordpress core files for a second time and now get an error

Fatal error: Call to undefined function nocache_headers() in /home/makewood/public_html/wp-admin/admin.php on line 33

I’ve manually refreshed the admin.php file and I’ve downloaded and have searched for nocache_headers() without success…….